DEBUG: PAGE=domain, TITLE=Vendor Intelligence Program,ID=194,TEMPLATE=kva

Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

programcode = VIP
programid = 112
database = t
alerts = t
neat = f
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Vendor Intelligence Program:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

CSC - Banking BPO

Vendor Analysis

by Andy Efstathiou

published on Sep 29, 2011

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes CSC's offerings and capabilities in banking BPO services. CSC is one of a number of banking BPO service companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's banking BPO profile on CSC is a comprehensive assessment of CSC's banking BPO offerings for organizations and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of banking BPO services and identifying vendor suitability for banking BPO services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of CSC's banking BPO offerings, capabilities and market and financial strengths including:

  • Analysis of the company's offerings and key service components
  • Analysis of the company's strengths and weaknesses
  • Revenue Summary
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's delivery organization including the location of delivery locations

Key Findings & Highlights:

CSC is building a services business for banking BPS based on its experience and solutions portfolio developed over the past 30 years. CSC is later to the business process services game than many competitors, but has a stronger supporting solutions portfolio than most vendors.

CSC's banking BPO offerings are based on consumer loan administration and bank insurance specialty lines. Services include credit data analytics, credit reporting, insurance compliance tracking, and warrant & service contracts.

Login to get full access:

close