Vendor Analysis
published on Feb 05, 2020
Report Overview:
This NelsonHall assessment analyzes Atos's offerings and capabilities in cognitive and self-healing IT infrastructure management
Who is this Report for:
NelsonHall’s Cognitive and Self-Healing IT Infrastructure Management Services Vendor Assessment for Atos is a comprehensive assessment of Atos’ cognitive and self-healing IT infrastructure management services offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for cognitive and self-healing IT infrastructure management services
 - Vendor marketing, sales and business managers looking to benchmark themselves against their peers
 - Financial analysts and investors specializing in cognitive and self-healing IT infrastructure management services sector.
 
Scope of this Report:
The report provides a comprehensive and objective analysis of Atos’ cognitive and self-healing IT infrastructure management service offerings, capabilities and market and financial strength, including:
- Analysis of the company’s offerings and key service components
 - Revenue estimates
 - Identification of the company’s strategy, emphasis and new developments
 - Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
 - Analysis of the company’s strengths, weaknesses and outlook.
 
Key Findings & Highlights:
Atos provides cognitive and self-healing IT infrastructure management services through its Infrastructure & Data Management Services (IDM) Division. These include:
- Datacenter automation (AI Ops)
 - Automated patching
 - RPA (Infrastructure)
 - Atos Virtual Assistant (AVA)
 - Nexthink end-user computing analytics.
 
Atos provides end-to-end service management and orchestration through Atos Technology Framework (ATF 2.0), which is predominantly based on ServiceNow, which is the starting point for all automation, through standard service requests, proving a self-serve catalog-based approach. Across orchestration, Atos will utilize third-party tools, internal tools, and IP.
