featured research
in Banking Operations & Transformation:
Managed Services: Transforming the Financial Services Industry
Oct 30, 2020 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis 'Managed Services: Transforming the Financial Services Industry' consists of 90 pages. [...]view this reportdownload abstractTransforming Mortgage and Loan Services
Jun 11, 2020 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of Transforming Mortgage and Loan Services consists of 91 pages. [...]view this reportdownload abstractDigital Banking Services: Establishing New Digital Banks
Dec 05, 2019 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of digital banking services consists of 94 pages. [...]view this reportdownload abstractTransforming Wealth and Asset Management Services Market Assessment and Forecast
Jul 24, 2019 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the wealth and asset management services consists of 88 pages. It provides an in-depth understanding of the dynamics at play in the wealth and asset management services. [...]view this reportdownload abstractThe Advance of RPA and AI Services in Banking
Feb 13, 2019 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the advance of RPA and AI services in banking consists of 82 pages. [...]view this reportdownload abstractNext Generation Mortgage & Loan BPS Market Assessment and Forecast
Sep 17, 2018 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the mortgage and loan market consists of 94 pages. [...]view this reportdownload abstractDigital Banking Services Market Assessment and Forecast
May 11, 2018 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the digital banking services market consists of 87 pages. [...]view this reportdownload abstractNext Generation Wealth and Asset Management Operations Services Market Assessment and Forecast
Jan 11, 2018 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the next generation wealth and asset management operations services consists of 88 pages. [...]view this reportdownload abstractBusiness Process Services in the Retail Banking Sector: 2017
Dec 21, 2017 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in the Retail Banking Sector: 2017” 82-page report is based on global interviewing of senior executives across the retail banking sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by retail [...]view this reportdownload abstractNext Generation Mortgage and Loan BPS Market Assessment and Forecast
Sep 05, 2017 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the next generation mortgage and loan BPS industry and trends consists of 94 pages. [...]view this reportdownload abstract
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RPA and AI Services in Banking 2019
Sep 19, 2019 | Customer Perspectives by Andy Efstathiou
NelsonHall's client perspective of RPA and AI Customer Perspective consists of 23 pages. [...]view this reportdownload abstract
Latest Banking Operations & Transformation Market Forecast
Global Banking BPS Market Forecast: 2020 - 2024
Jul 23, 2020 | Market Forecast by Andy Efstathiou
NelsonHall's "Global Banking BPS Market Forecast: 2020-2024" consists of 60 pages. It is a comprehensive forecast of the Banking BPS market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs. [...]view this reportdownload abstract
NelsonHall's Self-Service Forecast Tool
This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
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Banking Operations & Transformation:
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3 Key Growth Segments for Banking ITS & BPS in 2021
Dec 18, 2020, by Andy EfstathiouBanks will spend 2021 pursuing different aspects of three key initiatives that have become more important since the advent of COVID-19. The first is process automation, which has become more important but needs to increase its delivery effectiveness. The second, work-from-home (W[...]
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How Capgemini is Targeting Improved Wealth Advisory Services
Nov 03, 2020, by Andy EfstathiouIt has been extensively reported that industries requiring in-person interaction, such as travel and entertainment, have been adversely impacted by the COVID-19 pandemic. Less obvious has been the impact on industries that are often typified by remote delivery. For example, the wealth [...]
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Banks Accelerate Efforts to Digitalize Operations to Deliver Customized Experiences
Oct 14, 2020, by Andy EfstathiouI recently participated in a webinar panel during the Consumer Banking Association conference with Genpact and TD Bank. The panel topic was Genpact: Turning Crisis into Opportunity for Consumer Banking, and it addressed three core topics: The global health and economic crises hav[...]
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Mortgage & Loan Industry Facing Profound Changes, Transforms Operational Delivery
Jul 28, 2020, by Andy EfstathiouNelsonHall recently completed a market assessment and forecast report on Transforming Mortgage and Loan Services. We found that the lending industry is undergoing profound operational change as it adapts to slowing loan growth and emerging customer populations that are younger and more[...]
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Genpact’s Agile Approach to Collections to Support Scaling Operations
Jun 12, 2020, by Andy EfstathiouThe past decade since the global financial crisis (GFC) has been good for the lending industry. Loan delinquencies in the U.S. reached their highest level after the GFC in the first quarter of 2010 at 7.4% of commercial bank loan portfolios. Since then, loan delinquencies have fallen t[...]
latest blog posts on
Banking Operations & Transformation:
-
3 Key Growth Segments for Banking ITS & BPS in 2021
Dec 18, 2020, by Andy EfstathiouBanks will spend 2021 pursuing different aspects of three key initiatives that have become more important since the advent of COVID-19. The first is process automation, which has become more important but needs to increase its delivery effectiveness. The second, work-from-home (W[...]
-
How Capgemini is Targeting Improved Wealth Advisory Services
Nov 03, 2020, by Andy EfstathiouIt has been extensively reported that industries requiring in-person interaction, such as travel and entertainment, have been adversely impacted by the COVID-19 pandemic. Less obvious has been the impact on industries that are often typified by remote delivery. For example, the wealth [...]
-
Banks Accelerate Efforts to Digitalize Operations to Deliver Customized Experiences
Oct 14, 2020, by Andy EfstathiouI recently participated in a webinar panel during the Consumer Banking Association conference with Genpact and TD Bank. The panel topic was Genpact: Turning Crisis into Opportunity for Consumer Banking, and it addressed three core topics: The global health and economic crises hav[...]
-
Mortgage & Loan Industry Facing Profound Changes, Transforms Operational Delivery
Jul 28, 2020, by Andy EfstathiouNelsonHall recently completed a market assessment and forecast report on Transforming Mortgage and Loan Services. We found that the lending industry is undergoing profound operational change as it adapts to slowing loan growth and emerging customer populations that are younger and more[...]
-
Genpact’s Agile Approach to Collections to Support Scaling Operations
Jun 12, 2020, by Andy EfstathiouThe past decade since the global financial crisis (GFC) has been good for the lending industry. Loan delinquencies in the U.S. reached their highest level after the GFC in the first quarter of 2010 at 7.4% of commercial bank loan portfolios. Since then, loan delinquencies have fallen t[...]
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latest Banking Operations & Transformation tracking service articles
Indra To Acquire 70% of SmartPaper to Strengthen Document Management BPS Capabilities in Italy
Jan 12, 2021 | Mergers and Acquisitions by Dominique Raviart
Cognizant to Acquire Linium to Expand ServiceNow Capabilities
Jan 11, 2021 | Mergers and Acquisitions by Rachael Stormonth
Firstsource Acquires PatientMatters to Enhance Healthcare RCM Capabilities
Dec 23, 2020 | Mergers and Acquisitions by Ivan Kotzev
Jack Henry Awarded Core Banking Solution Contract by Georgia United Credit Union
Dec 19, 2020 | Contracts by Andy Efstathiou
Mastercard Acquires Finicity for $825m to Expand its Offerings of Real-Time Access to Financial Data and Insights
Dec 19, 2020 | Mergers and Acquisitions by Andy Efstathiou
Mastercard Partners with Citibank and Google to Launch a Digital Checking and Payments Account for Consumers
Dec 19, 2020 | New Partnerships by Andy Efstathiou
TietoEVRY Awarded Core Banking and Payment Software License and Services Contract by Eika Alliance
Dec 18, 2020 | Contracts by Dominique Raviart
Euronet Awarded Payment Solution Contract by Cosmos Bank of India
Dec 17, 2020 | Contracts by Andy Efstathiou
Jack Henry Awarded Core Banking Solution Contract by Fidelity Bank & Trust
Dec 17, 2020 | Contracts by Andy Efstathiou
Atos to Acquire Motiv to Strengthen its MSS Capabilities in the Netherlands
Dec 16, 2020 | Mergers and Acquisitions by Dominique Raviart