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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

featured market analyses
in IT Services:

  • Smart IT Services in Utilities

    Aug 12, 2019 | Market Analysis by John Laherty

    NelsonHall's market analysis of smart IT utilities services industry and trends consist of 76 pages plus detailed appendices. [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of Utilities Smart IT Services
    • 3. Customer Requirements
    • 4. Market Size and Forecast
    • 5. Vendor Market Shares
    • 6. Vendor Offerings & Capabilities
    • 7. Delivery of Smart IT Services in the Utilities Sector
    • 8. Challenges and Success Factors
    • Appendix I
    • Appendix II
    • Further Information and Contact Details
    view this reportdownload abstract

  • Crowdtesting: Quickly Adopting Automation, AI in Sight

    Jul 11, 2019 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the crowdtesting services consists of 69 pages. It provides an in-depth understanding of the dynamics at play in the crowdtesting. [...]

    Table of contents:

    • Changing Shape of the Crowdtesting Services Market
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Delivery Trends and Vendor Delivery Capabilities
    • Vendor Offerings and Targeting
    • Vendor Challenges and Success Factors
    • Appendix I – Vendors Researched for Analysis
    view this reportdownload abstract

  • Impact of Digital on Capital Markets Sector: 2019

    Jun 19, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Capital Markets Sector: 2019” 54-page report is based on global interviewing of senior executives across the Capital Markets sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Capital Markets firms over the [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Healthcare Payer Sector: 2019

    Jun 19, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Healthcare Payer Sector: 2019” 55-page report is based on global interviewing of senior executives across the Healthcare Payer sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Healthcare Payer firms over [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Retail & Commercial Banking Sector: 2019

    Jun 19, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Retail & Commercial Banking Sector: 2019” 56-page report is based on global interviewing of senior executives across the Retail & Commercial Banking sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced b [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on CPG Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on CPG Sector: 2019” 54-page report is based on global interviewing of senior executives across the CPG sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by CPG firms over the period 2019-2020, the IT and digita [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on High Tech Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on High Tech Sector: 2019” 54-page report is based on global interviewing of senior executives across the high tech sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by high tech firms over the period 2019-2020, [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Life, Annuities & Pensions Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Life, Annuities & Pensions Sector: 2019” 54-page report is based on global interviewing of senior executives across the Life, Annuities & Pensions sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Media Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Media Sector: 2019” 54-page report is based on global interviewing of senior executives across the Media sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Media firms over the period 2019-2020, the IT and [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Logistics Sector: 2019

    Jun 13, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Logistics Sector: 2019” 54-page report is based on global interviewing of senior executives across the logistics sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by logistics firms over the period 2019-2020, [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract
browse all market analyses

NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

view all NEAT reports learn more about NEAT

Latest IT Services Client Perspective

Latest IT Services Market Forecast

  • Global ITO Market Forecast: 2017 - 2021

    Jul 26, 2017 | Market Forecast by Dominique Raviart

    NelsonHall's "Global ITO Market Forecast: 2017-2021" consists of 157 pages. It is a forecast of ITO services and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS and 13 ITO service lines, 39 ge [...]
    view this reportdownload abstract

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

access forecast tool

featured blog posts on
IT Services:

  • Infosys Innovation Centers: Localizing Innovation & Talent

    Sep 05, 2019, by David McIntire

      Infosys is undergoing an internal transformation to become what it calls a Live Enterprise with the objective of accelerating its service delivery and adaptability to changing client needs. The core of Live Enterprise entails the expanded use of data and automation to support an evolvi[...]

    read post

  • Deutsche Telekom Continues to Realign the Scope of T-Systems

    Aug 15, 2019, by Dominique Raviart

      Deutsche Telekom (DTAG) recently announced it is moving T-Systems’ communication services activities with enterprise clients (TC division) and Government clients (Classified division) to Telekom Germany. Accordingly, T Systems’ TC and Classified divisions will be folded int[...]

    read post

  • Tech Mahindra Introduces Performance Testing Platform Based on Open Source Software

    Aug 02, 2019, by Dominique Raviart

      NelsonHall has commented several times about the role of platforms in quality assurance (QA) and how these are playing a central role in functional testing in the world of agile methodologies and continuous testing. Platforms take a best-of-breed approach to software components and rel[...]

    read post

  • Tieto Acquiring EVRY: Both Local Champions in the Nordics, but Very Different Firms

    Jul 17, 2019, by Dominique Raviart

      Tieto recently announced its intention to acquire EVRY. The company is offering 0.12 Tieto share and NOK 5.28 in cash per EVRY share. EVRY shareholders will receive €0.2bn in cash and 37.5% of Tieto’s capital, valuing EVRY to ~€1.4bn ($1.6bn). Also, Tieto is taking over[...]

    read post

  • Not Just About the Crowd: Crowdtesting Embraces Automation

    Jul 15, 2019, by Dominique Raviart

      In the world of testing services, crowdtesting stands out. While efforts towards automation are accelerating in testing services/quality assurance (QA), the perception that crowdtesting is labor intensive and relies on communities of tens of thousands of testers seems at odds with this[...]

    read post
view all blog posts

latest blog posts on
IT Services:

  • Infosys Innovation Centers: Localizing Innovation & Talent

    Sep 05, 2019, by David McIntire

      Infosys is undergoing an internal transformation to become what it calls a Live Enterprise with the objective of accelerating its service delivery and adaptability to changing client needs. The core of Live Enterprise entails the expanded use of data and automation to support an evolvi[...]

    read post

  • Deutsche Telekom Continues to Realign the Scope of T-Systems

    Aug 15, 2019, by Dominique Raviart

      Deutsche Telekom (DTAG) recently announced it is moving T-Systems’ communication services activities with enterprise clients (TC division) and Government clients (Classified division) to Telekom Germany. Accordingly, T Systems’ TC and Classified divisions will be folded int[...]

    read post

  • Tech Mahindra Introduces Performance Testing Platform Based on Open Source Software

    Aug 02, 2019, by Dominique Raviart

      NelsonHall has commented several times about the role of platforms in quality assurance (QA) and how these are playing a central role in functional testing in the world of agile methodologies and continuous testing. Platforms take a best-of-breed approach to software components and rel[...]

    read post

  • Tieto Acquiring EVRY: Both Local Champions in the Nordics, but Very Different Firms

    Jul 17, 2019, by Dominique Raviart

      Tieto recently announced its intention to acquire EVRY. The company is offering 0.12 Tieto share and NOK 5.28 in cash per EVRY share. EVRY shareholders will receive €0.2bn in cash and 37.5% of Tieto’s capital, valuing EVRY to ~€1.4bn ($1.6bn). Also, Tieto is taking over[...]

    read post

  • Not Just About the Crowd: Crowdtesting Embraces Automation

    Jul 15, 2019, by Dominique Raviart

      In the world of testing services, crowdtesting stands out. While efforts towards automation are accelerating in testing services/quality assurance (QA), the perception that crowdtesting is labor intensive and relies on communities of tens of thousands of testers seems at odds with this[...]

    read post
view all blog posts

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