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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

featured research
in IT Services:

  • Impact of Digital on IT Services in the P&C Insurance Sector: 2020

    Sep 17, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on IT Services in the P&C Insurance Sector: 2020” 55-page report is based on global interviewing of senior executives across the P&C Insurance sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by P&C [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on IT Services in the Media Sector: 2020

    Sep 08, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on IT Services in the Media Sector: 2020” 57-page report is based on global interviewing of senior executives across the Media sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Media companies over the period [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on IT Services in the Commercial Banking Sector: 2020

    Sep 07, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on IT Services in the Commercial Banking Sector: 2020” 57-page report is based on global interviewing of senior executives across the Commercial Banking sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Comme [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on IT Services in the CPG Sector: 2020

    Sep 07, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on IT Services in the CPG Sector: 2020” 57-page report is based on global interviewing of senior executives across the CPG sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by CPG companies over the period 2020- [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on IT Services in the Energy Sector: 2020

    Sep 03, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on IT Services in the Energy Sector: 2020” 57-page report is based on global interviewing of senior executives across the Energy sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Energy companies over the per [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on Healthcare Provider Sector: 2020

    Sep 02, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Healthcare Provider Sector: 2020” 57-page report is based on global interviewing of senior executives across the Healthcare Provider sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Healthcare Provider co [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on Logistics Sector: 2020

    Sep 02, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Logistics Sector: 2020” 56-page report is based on global interviewing of senior executives across the Logistics sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Logistics companies over the period 2020-2 [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on Pharmaceuticals Sector: 2020

    Aug 27, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Pharmaceuticals Sector: 2020” 56-page report is based on global interviewing of senior executives across the Pharmaceuticals sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Pharmaceuticals companies over [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on Travel & Transport Sector: 2020

    Aug 27, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Travel & Transport Sector: 2020” 56-page report is based on global interviewing of senior executives across the Travel & Transport sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Travel & Tra [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract

  • Impact of Digital on Utilities Sector: 2020

    Aug 27, 2020 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Utilities Sector: 2020” 59-page report is based on global interviewing of senior executives across the utilities sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by utilities firms over the period 2020-2022, [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in IT Spend
    view this reportdownload abstract
browse all market analyses

NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

view all NEAT reports learn more about NEAT

Latest IT Services Client Perspective

Latest IT Services Market Forecast

  • ITS Market Forecast - 2020 - 2024

    May 28, 2020 | Market Forecast by Mike Smart

    NelsonHall’s updated “ITS Market Forecast: 2020-2024” consists of 231 pages. This report covers 11 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]
    view this reportdownload abstract

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

access forecast tool

featured blog posts on
IT Services:

  • CSS Corp Launches Digital Assurance to Bring Automation to UX Testing

    Sep 03, 2020, by Dominique Raviart

      We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation Whi[...]

    read post

  • Qualitest Deploys AI in its QA Assessment & Consulting Activities

    Jul 28, 2020, by Dominique Raviart

      QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]

    read post 1 comments

  • Cloud Services 2020: Pandemic Accelerates Long-Term Trends As Buyer Demand Evolves

    Jul 27, 2020, by David McIntire

      As financial results that reflect a full quarter in the shadow of the COVID-19 pandemic are being released by IT service vendors, one of the key themes is that while discretionary budgets are being hard hit, clients’ investment in migrating to the cloud is not slowing. For vendor[...]

    read post 1 comments

  • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

    Jun 08, 2020, by Dominique Raviart

      We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]

    read post

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]

    read post
view all blog posts

latest blog posts on
IT Services:

  • CSS Corp Launches Digital Assurance to Bring Automation to UX Testing

    Sep 03, 2020, by Dominique Raviart

      We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation Whi[...]

    read post

  • Qualitest Deploys AI in its QA Assessment & Consulting Activities

    Jul 28, 2020, by Dominique Raviart

      QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]

    read post 1 comments

  • Cloud Services 2020: Pandemic Accelerates Long-Term Trends As Buyer Demand Evolves

    Jul 27, 2020, by David McIntire

      As financial results that reflect a full quarter in the shadow of the COVID-19 pandemic are being released by IT service vendors, one of the key themes is that while discretionary budgets are being hard hit, clients’ investment in migrating to the cloud is not slowing. For vendor[...]

    read post 1 comments

  • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

    Jun 08, 2020, by Dominique Raviart

      We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]

    read post

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]

    read post
view all blog posts

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