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Search within: IT Services:

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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

featured market analyses
in IT Services:

  • Impact of Digital on Capital Markets Sector: 2019

    Jun 19, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Capital Markets Sector: 2019” 54-page report is based on global interviewing of senior executives across the Capital Markets sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Capital Markets firms over the [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Healthcare Payer Sector: 2019

    Jun 19, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Healthcare Payer Sector: 2019” 55-page report is based on global interviewing of senior executives across the Healthcare Payer sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Healthcare Payer firms over [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Retail & Commercial Banking Sector: 2019

    Jun 19, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Retail & Commercial Banking Sector: 2019” 56-page report is based on global interviewing of senior executives across the Retail & Commercial Banking sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced b [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on CPG Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on CPG Sector: 2019” 54-page report is based on global interviewing of senior executives across the CPG sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by CPG firms over the period 2019-2020, the IT and digita [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on High Tech Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on High Tech Sector: 2019” 54-page report is based on global interviewing of senior executives across the high tech sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by high tech firms over the period 2019-2020, [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Life, Annuities & Pensions Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Life, Annuities & Pensions Sector: 2019” 54-page report is based on global interviewing of senior executives across the Life, Annuities & Pensions sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Media Sector: 2019

    Jun 18, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Media Sector: 2019” 54-page report is based on global interviewing of senior executives across the Media sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Media firms over the period 2019-2020, the IT and [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Logistics Sector: 2019

    Jun 13, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Logistics Sector: 2019” 54-page report is based on global interviewing of senior executives across the logistics sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by logistics firms over the period 2019-2020, [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Pharmaceuticals Sector: 2019

    Jun 13, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Pharmaceuticals Sector: 2019” 55-page report is based on global interviewing of senior executives across the pharmaceuticals sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by pharmaceuticals firms over the [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract

  • Impact of Digital on Telecom Sector: 2019

    Jun 13, 2019 | Market Analysis by David McIntire

    NelsonHall’s “Impact of Digital on Telecom Sector: 2019” 54-page report is based on global interviewing of senior executives across the telecom sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by telecom firms over the period 2019-2020, the I [...]

    Table of contents:

    • Introduction
    • Executive Summary
    • Market Forecast
    • Key Business and IT Issues & Initiatives
    • Digital Initiatives
    • Changes in Spend
    view this reportdownload abstract
browse all market analyses

NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

view all NEAT reports learn more about NEAT

Latest IT Services Client Perspective

Latest IT Services Market Forecast

  • Global ITO Market Forecast: 2017 - 2021

    Jul 26, 2017 | Market Forecast by Dominique Raviart

    NelsonHall's "Global ITO Market Forecast: 2017-2021" consists of 157 pages. It is a forecast of ITO services and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS and 13 ITO service lines, 39 ge [...]
    view this reportdownload abstract

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

access forecast tool

featured blog posts on
IT Services:

  • Digital Workplace Services Driving the Employee Experience

    Jun 10, 2019, by John Laherty

      NelsonHall recently completed an in-depth analysis of advanced digital workplace services (DWS). This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. Changing workforce expectations are d[...]

    read post 1 comments

  • TCS Research & Innovation: Balancing Horizons to Drive Client Value

    May 29, 2019, by David McIntire

      At the recent TCS Innovation Day held in New York, NelsonHall had an opportunity to talk to TCS about how it approaches its research and innovation function, balancing longer-term open-ended research and more immediately applicable innovations to evolve how it delivers services. (For m[...]

    read post

  • Accenture’s Zoran Tackles Digital Identity Failings

    May 09, 2019, by Mike Smart

      NelsonHall recently visited Accenture at its Cyber Fusion Center in Washington D.C. to discuss innovations in its cyber resiliency offerings and the recent launch of its new digital identity tool, Zoran. Failings of existing role-based access (RBA) Typical identity and access ma[...]

    read post

  • Integration & Autonomy: Common Traits of Successful Creative Acquisitions in IT Services

    Apr 23, 2019, by David McIntire

      In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design. One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms a[...]

    read post

  • Cognizant Looks to Automate Testing of Connected Devices

    Apr 10, 2019, by Dominique Raviart

      NelsonHall has been commenting recently on the future of testing, looking at how AI algorithms and RPA tools fit in the context of QA. This blog takes a different perspective by looking at how one of the tier-one software testing service vendors is approaching its testing of bots and c[...]

    read post 1 comments
view all blog posts

latest blog posts on
IT Services:

  • Digital Workplace Services Driving the Employee Experience

    Jun 10, 2019, by John Laherty

      NelsonHall recently completed an in-depth analysis of advanced digital workplace services (DWS). This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. Changing workforce expectations are d[...]

    read post 1 comments

  • TCS Research & Innovation: Balancing Horizons to Drive Client Value

    May 29, 2019, by David McIntire

      At the recent TCS Innovation Day held in New York, NelsonHall had an opportunity to talk to TCS about how it approaches its research and innovation function, balancing longer-term open-ended research and more immediately applicable innovations to evolve how it delivers services. (For m[...]

    read post

  • Accenture’s Zoran Tackles Digital Identity Failings

    May 09, 2019, by Mike Smart

      NelsonHall recently visited Accenture at its Cyber Fusion Center in Washington D.C. to discuss innovations in its cyber resiliency offerings and the recent launch of its new digital identity tool, Zoran. Failings of existing role-based access (RBA) Typical identity and access ma[...]

    read post

  • Integration & Autonomy: Common Traits of Successful Creative Acquisitions in IT Services

    Apr 23, 2019, by David McIntire

      In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design. One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms a[...]

    read post

  • Cognizant Looks to Automate Testing of Connected Devices

    Apr 10, 2019, by Dominique Raviart

      NelsonHall has been commenting recently on the future of testing, looking at how AI algorithms and RPA tools fit in the context of QA. This blog takes a different perspective by looking at how one of the tier-one software testing service vendors is approaching its testing of bots and c[...]

    read post 1 comments
view all blog posts

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