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Search within: IT Services:

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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

  • ITO Index - Q4 2015

    Feb 02, 2016 | Contract Analysis by Dominique Raviart

    The Index assesses developments in the ITO market by providing two complementary analyses: one focused on ITO spending and the other on bookings i.e. contract signed. The Index therefore provides a dual view on market conditions in ITO by providing a short-term view of how spending is to evolve in the next quarter (through its spending analysis) an [...]
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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

featured market analyses
in IT Services:

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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

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Latest IT Services Market forecast

  • Global ITO Market Forecast: 2017 - 2021

    Jul 26, 2017 | Market Forecast by Dominique Raviart

    NelsonHall's "Global ITO Market Forecast: 2017-2021" consists of 157 pages. It is a forecast of ITO services and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS and 13 ITO service lines, 39 ge [...]
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NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
IT Services:

  • The Impact of Digital on IT Services: What Clients Want from their Vendors

    Sep 20, 2017, by David McIntire

      NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall ha[...]

  • RPA Can Benefit from Testing Services’ Best Practices & Experience

    Sep 08, 2017, by Dominique Raviart

      This month, NelsonHall will publish its annual software testing services report, focusing this time on digital testing, DevOps, and agile testing services. The main areas of the study include: Mobile testing UX testing, which is quickly expanding from its regulation-l[...]

  • Atos’ Use of Machine Learning for the Prescriptive SOC

    Aug 01, 2017, by Mike Smart

      When NelsonHall spoke to Atos earlier in the year about its managed security services, there was a clear push to move clients away from reactive security to a predictive and prescriptive security environment, so not only monitoring the end-to-end security of a client but also performin[...]

  • Genpact Cora: A Unifying Framework to Accelerate Industrialization of New Digital Process Models

    Jun 30, 2017, by John Willmott

      Many of the pureplay BPS vendors have been moving beyond individual, often client-specific implementations of RPA and AI and building new digital process models to present their next generation visions within their areas of domain expertise. So, for example, models of this type are eme[...]

  • My BIG Opportunity to Help Sourcing Buyers

    Jun 27, 2017, by Vicki Jenkins

      I am excited to be embarking on a new role at NelsonHall, having enjoyed serving as a Customer Management Services industry analyst for almost five years. As the new advisor for NelsonHall’s Buyer Intelligence Group (BIG), I get the opportunity to work more closely with our buy-s[...]

view all blog posts

latest blog posts on
IT Services:

  • The Impact of Digital on IT Services: What Clients Want from their Vendors

    Sep 20, 2017, by David McIntire

      NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall ha[...]

  • RPA Can Benefit from Testing Services’ Best Practices & Experience

    Sep 08, 2017, by Dominique Raviart

      This month, NelsonHall will publish its annual software testing services report, focusing this time on digital testing, DevOps, and agile testing services. The main areas of the study include: Mobile testing UX testing, which is quickly expanding from its regulation-l[...]

  • Atos’ Use of Machine Learning for the Prescriptive SOC

    Aug 01, 2017, by Mike Smart

      When NelsonHall spoke to Atos earlier in the year about its managed security services, there was a clear push to move clients away from reactive security to a predictive and prescriptive security environment, so not only monitoring the end-to-end security of a client but also performin[...]

  • Accenture Technology: Innovation-Led Application Services

    Jul 10, 2017, by Dominique Raviart

      In the last few years Accenture has executed a wholescale reshaping of its portfolio towards what it terms ‘The New’ (digital-, cloud-, security-related services) and has managed to keep ahead of the pack in staying relevant. NelsonHall recently attended an event hosted by [...]

  • Genpact Cora: A Unifying Framework to Accelerate Industrialization of New Digital Process Models

    Jun 30, 2017, by John Willmott

      Many of the pureplay BPS vendors have been moving beyond individual, often client-specific implementations of RPA and AI and building new digital process models to present their next generation visions within their areas of domain expertise. So, for example, models of this type are eme[...]

view all blog posts

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