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Search within: IT Services:

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Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

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Vendor coverage

Covered vendor profiles within the IT Services program

featured research
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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

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Latest IT Services Client Perspective

Latest IT Services Market Forecast

  • ITS Market Forecast - 2020 - 2024

    May 28, 2020 | Market Forecast by Mike Smart

    NelsonHall’s updated “ITS Market Forecast: 2020-2024” consists of 231 pages. This report covers 11 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]
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NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
IT Services:

  • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

    Jun 08, 2020, by Dominique Raviart

      We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]

  • Infosys Helps Utilities Navigate the Impact of COVID-19

    May 13, 2020, by John Laherty

      As with all industries, utility companies are responding to the ever-changing requirements related to COVID-19. In this short blog, we take a look at the macro and value chain impacts of COVID-19 on the utilities industry, how utilities are adjusting their business and IT prioriti[...]

  • everis: Digital Transformation Pivots from Discretionary to Fundamental

    May 11, 2020, by David McIntire

      Digital experience consulting has been a critical focus area for IT services clients over the last several years. NelsonHall estimates that digital experience consulting services revenues grew by 15.8% globally in 2019, and projects a CAGR of around 12% from 2021 through 2024, after th[...]

  • Sogeti Updates TMAP: Going Beyond SDETs with Cross-Functional Teams

    Apr 27, 2020, by Dominique Raviart

      Capgemini’s Sogeti recently introduced a new TMAP book, Quality for DevOps Teams., which is a direct successor to its TMAP NEXT book published initially in 2016. TMAP NEXT has remained one of the methodology bibles that guide QA practitioners in structuring their testing projects[...]

view all blog posts

latest blog posts on
IT Services:

  • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

    Jun 08, 2020, by Dominique Raviart

      We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]

  • Cognizant Acquires to Scale Up & Specialize Salesforce Services

    May 21, 2020, by Dominique Raviart

      We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]

  • Infosys Helps Utilities Navigate the Impact of COVID-19

    May 13, 2020, by John Laherty

      As with all industries, utility companies are responding to the ever-changing requirements related to COVID-19. In this short blog, we take a look at the macro and value chain impacts of COVID-19 on the utilities industry, how utilities are adjusting their business and IT prioriti[...]

  • everis: Digital Transformation Pivots from Discretionary to Fundamental

    May 11, 2020, by David McIntire

      Digital experience consulting has been a critical focus area for IT services clients over the last several years. NelsonHall estimates that digital experience consulting services revenues grew by 15.8% globally in 2019, and projects a CAGR of around 12% from 2021 through 2024, after th[...]

  • Sogeti Updates TMAP: Going Beyond SDETs with Cross-Functional Teams

    Apr 27, 2020, by Dominique Raviart

      Capgemini’s Sogeti recently introduced a new TMAP book, Quality for DevOps Teams., which is a direct successor to its TMAP NEXT book published initially in 2016. TMAP NEXT has remained one of the methodology bibles that guide QA practitioners in structuring their testing projects[...]

view all blog posts

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