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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

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in IT Services:

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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

view all NEAT reports learn more about NEAT

Latest IT Services Client Perspective

Latest IT Services Market Forecast

  • ITS Market Forecast - 2020 - 2024

    May 28, 2020 | Market Forecast by Mike Smart

    NelsonHall’s updated “ITS Market Forecast: 2020-2024” consists of 231 pages. This report covers 11 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]
    view this reportdownload abstract

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
IT Services:

  • TCS: Building an Enterprise Foundation in the Cloud

    Jul 15, 2021, by John Laherty

      As the world begins its slow emergence from the pandemic, cloud adoption is seeing its already rapid growth accelerate. NelsonHall forecasts overall cloud services to grow by 8% in 2021, with a CAAGR of 5.9% through 2025, both significantly higher than overall IT services market growth[...]

  • Capgemini’s ADM Aims for No/Low Application Maintenance Fees Thanks to QE

    Jul 02, 2021, by Dominique Raviart

      Capgemini is aiming for low or no maintenance and support fees as part of its ADM offering. Depending on its level of responsibility for development activities, the company commits to reducing maintenance and support activities and is, therefore, making a bold statement unheard of in t[...]

  • Navigating AI-Based Quality Assurance Automation with Infosys

    Jun 10, 2021, by Dominique Raviart

      We recently talked to Infosys Validation Solutions (IVS), Infosys’ quality assurance unit, and discussed its continued investment in AI to automate testing and validate chatbots and AI models. AI-Based Analytics from Test Case and Defect Data The primary AI use cases in QA [...]

  • IBM GBS Expands Salesforce Capabilities in Europe with Waeg

    May 20, 2021, by Dominique Raviart

      IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, follo[...]

  • Whishworks Expands from MuleSoft Heritage to Whole Salesforce Service Ecosystem for Coforge

    May 05, 2021, by Dominique Raviart

      Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services c[...]

view all blog posts

latest blog posts on
IT Services:

  • TCS: Building an Enterprise Foundation in the Cloud

    Jul 15, 2021, by John Laherty

      As the world begins its slow emergence from the pandemic, cloud adoption is seeing its already rapid growth accelerate. NelsonHall forecasts overall cloud services to grow by 8% in 2021, with a CAAGR of 5.9% through 2025, both significantly higher than overall IT services market growth[...]

  • Capgemini’s ADM Aims for No/Low Application Maintenance Fees Thanks to QE

    Jul 02, 2021, by Dominique Raviart

      Capgemini is aiming for low or no maintenance and support fees as part of its ADM offering. Depending on its level of responsibility for development activities, the company commits to reducing maintenance and support activities and is, therefore, making a bold statement unheard of in t[...]

  • Navigating AI-Based Quality Assurance Automation with Infosys

    Jun 10, 2021, by Dominique Raviart

      We recently talked to Infosys Validation Solutions (IVS), Infosys’ quality assurance unit, and discussed its continued investment in AI to automate testing and validate chatbots and AI models. AI-Based Analytics from Test Case and Defect Data The primary AI use cases in QA [...]

  • IBM GBS Expands Salesforce Capabilities in Europe with Waeg

    May 20, 2021, by Dominique Raviart

      IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, follo[...]

  • Whishworks Expands from MuleSoft Heritage to Whole Salesforce Service Ecosystem for Coforge

    May 05, 2021, by Dominique Raviart

      Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services c[...]

view all blog posts

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