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Search within: IT Services:

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Contracts Database

for IT Services

Track the pattern of service adoption by monitoring IT Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

  • ITO Index - Q4 2015

    Feb 02, 2016 | Contract Analysis by Dominique Raviart

    The Index assesses developments in the ITO market by providing two complementary analyses: one focused on ITO spending and the other on bookings i.e. contract signed. The Index therefore provides a dual view on market conditions in ITO by providing a short-term view of how spending is to evolve in the next quarter (through its spending analysis) an [...]
    view this reportdownload abstract
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IT Services

Insightful Analysis to Drive Your IT Services Strategy. NelsonHall's IT Services program is a research service dedicated to helping organizations understand, adopt, and optimize adaptive approaches to IT services that underpin and enable digital transformation within the enterprise.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the IT Services program

featured market analyses
in IT Services:

  • IoT Services

    May 03, 2017 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the IoT services market consists of 59 pages. It provides an in-depth understanding of the dynamics at play in the IoT services market. [...]

    Table of contents:

    • IoT Services
    • Table of Contents
    • Changing Shape of the IoT Services Market
    • Customer Requirements: IoT Services
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Delivery Capabilities and Trends
    • Vendor Offerings and Targeting
    • Vendor Challenges and Success Factors
    • Appendix I – Definitions and Use Cases
    • Appendix II – Vendors Researched for Analysis
    view this reportdownload abstract

  • Digital Transformation Services

    Apr 20, 2017 | Market Analysis by David McIntire

    NelsonHall’s market analysis of digital transformation services consists of 69 pages (including detailed appendices). [...]

    Table of contents:

    • Digital Transformation Services
    • Changing Shape of Digital Transformation Services
    • Customer Requirements
    • Market Size and Forecast
    • Vendor Market Shares
    • Vendor Market Shares by Service Line
    • Vendor Market Shares by Geography
    • Vendor Offerings & Capabilities
    • Digital Transformation and User Experience Consulting
    • Digital Solution Implementation
    • Challenges and Success Factors
    • Appendix I
    • Vendor Investment Priorities
    • Appendix II
    • Vendor Digital Studio/Lab Locations
    • Appendix III
    • Glossary and Definitions
    • Appendix IV
    • Vendors Researched
    view this reportdownload abstract

  • Managed Security Services

    Apr 07, 2017 | Market Analysis by Mike Smart

    NelsonHall’s market analysis of the managed security services market consists of 54 pages.  [...]

    Table of contents:

    • Managed Security Services
    • Changing Shape of the MSS Market
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Vendor Challenges and Success Factors
    • Appendix I - Glossary
    • Appendix II – Vendors Researched for Analysis
    view this reportdownload abstract

  • Next Generation Application Outsourcing

    Feb 16, 2017 | Market Analysis by David McIntire

    NelsonHall's market analysis of next generation application outsourcing services consists of 59 pages (plus detailed appendices). [...]

    Table of contents:

    • Next Generation Application Outsourcing
    • Changing Shape of Next Generation Application Outsourcing
    • Customer Requirements
    • Market Size and Forecast
    • Vendor Market Shares
    • Vendor Market Shares by Service Line
    • Vendor Market Shares by Geography
    • Vendor Offerings & Capabilities
    • Application Development
    • Application Maintenance
    • Challenges and Success Factors
    • Appendix I
    • Vendor Investment Priorities
    • Appendix II
    • Vendor Delivery Center Locations
    • Appendix III
    • Glossary and Definitions
    • Appendix IV
    • Vendors Researched
    view this reportdownload abstract

  • Big Data and Analytics Services: Consulting, Workshops, and Platforms

    Dec 13, 2016 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the big data and analytics services market consists of 74 pages. It provides an in-depth understanding of the dynamics at play in the big data and analytics market.  [...]

    Table of contents:

    • The Changing Shape of Big Data and Analytics Services
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Delivery Capabilities and Trends
    • Vendor Offerings and Targeting
    • Vendor Targeting
    • Vendor Challenges and Success Factors
    • Appendix I: Definitions
    • Appendix II: Verticals
    • Appendix III: Methodology for Estimating Revenues
    • Appendix IV: Vendors Researched
    view this reportdownload abstract

  • Cloud Infrastructure Migration and Management

    Sep 27, 2016 | Market Analysis by David McIntire

    NelsonHall’s market analysis of cloud infrastructure migration and management services consists of 106 pages.  [...]

    Table of contents:

    • Introduction
    • 1. Changing Shape of Cloud Infrastructure Migration & Management
    • 2. Customer Requirements
    • 3. Market Size and Forecast
    • 4. Vendor Market Shares
    • 4.1 Vendor Market Shares by Service Line
    • 4.2 Vendor Market Shares by Geography
    • 5. Vendor Offerings & Capabilities
    • 5.1 Assessment, Advisory and Migration
    • 5.2 Cloud Hosting Services
    • 5.3 Cloud Management Services
    • 6. Challenges and Success Factors
    • Appendix I
    • Appendix II
    • Appendix III
    • Appendix IV
    • Appendix V
    • Appendix VI
    • Appendix VII
    view this reportdownload abstract

  • Transforming Software Testing Services Through DevOps and Digital Automation

    Jul 20, 2016 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the software testing services market consists of 99 pages. Software testing is truly at the forefront of innovation with regards to automation (years before RPA came into fashion), and now AI/cognitive.  [...]

    Table of contents:

    • The Changing Shape of Software Testing Services
    • Buy-Side Requirements
    • Market Size and Growth
    • 3.1. Market Size and Growth - STS by Engagement Form
    • 3.2. Market Size and Growth - STS by Service Line
    • 3.3. Market Size and Growth - STS by Geography and Vertical
    • 3.4. Market Size and Growth - STS by Client Segment
    • Vendor Market Shares
    • Delivery Trends
    • Vendor Challenges and Success Factors
    • Future of Testing
    • 7.1. Future of Testing: - Balancing Software Testing Service Portfolio and Commercials with Emerging Trends
    • 7.2. Future of Testing: - Towards IP Based Offerings and Platforms
    • 7.3. Future of Testing - Towards Specialized Factory Based Delivery
    • 7.4. Future of Testing: - Convergence of Software Testing with Other Testing Activities?
    • Vendor Targeting
    • Appendix 1: Definitions
    • Appendix 2: Verticals
    • Appendix 3: Methodology for Revenue Estimates
    • Appendix 4: Assumptions for Market Forecasts
    • Appendix 5: Vendors Researched
    view this reportdownload abstract

  • Internet of Things

    Apr 05, 2016 | Market Analysis by Mike Smart

    NelsonHall’s market analysis of the Internet of Things market consists of 57 pages. The report focuses on the build of IoT services, from consulting and workshops, to managed services around device services and application services. [...]

    Table of contents:

    • Internet of Things (IoT) Market Analysis
    • Changing Shape of the IoT Market
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Vendor Challenges and Success Factors
    • Appendix I - Glossary
    • Appendix II – Vendors Researched for Analysis
    view this reportdownload abstract

  • Understanding Digital Transformation Services

    Dec 04, 2015 | Market Analysis by Dominique Raviart

    Watch video
    NelsonHall's market analysis of the digital transformation services (DTS) market consists of 81 pages. The report focuses on digital transformation services, looking overall and at each service offering individually.  [...]
    view this reportdownload abstract

  • Managed Security Services

    Aug 21, 2015 | Market Analysis by Mike Smart

    NelsonHall's market analysis of the managed security services market consists of 78 pages. The report focuses on multi-year managed security services contracts, rather than contracts which are part of systems integration or short term projects. [...]

    Table of contents:

    • Changing Shape of the MSS Market
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Appendix I – Glossary
    • Appendix II – Vendors Researched for Analysis
    view this reportdownload abstract
browse all market analyses

NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and IT Services.

view all NEAT reports learn more about NEAT

Latest IT Services Market forecast

  • Global ITO Market Forecast: 2017 - 2021

    Jul 26, 2017 | Market Forecast by Dominique Raviart

    NelsonHall's "Global ITO Market Forecast: 2017-2021" consists of 157 pages. It is a forecast of ITO services and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS and 13 ITO service lines, 39 ge [...]
    view this reportdownload abstract

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

access forecast tool

featured blog posts on
IT Services:

  • The Impact of Digital on IT Services: What Clients Want from their Vendors

    Sep 20, 2017, by David McIntire

      NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall ha[...]

    read post

  • RPA Can Benefit from Testing Services’ Best Practices & Experience

    Sep 08, 2017, by Dominique Raviart

      This month, NelsonHall will publish its annual software testing services report, focusing this time on digital testing, DevOps, and agile testing services. The main areas of the study include: Mobile testing UX testing, which is quickly expanding from its regulation-l[...]

    read post

  • Atos’ Use of Machine Learning for the Prescriptive SOC

    Aug 01, 2017, by Mike Smart

      When NelsonHall spoke to Atos earlier in the year about its managed security services, there was a clear push to move clients away from reactive security to a predictive and prescriptive security environment, so not only monitoring the end-to-end security of a client but also performin[...]

    read post

  • Genpact Cora: A Unifying Framework to Accelerate Industrialization of New Digital Process Models

    Jun 30, 2017, by John Willmott

      Many of the pureplay BPS vendors have been moving beyond individual, often client-specific implementations of RPA and AI and building new digital process models to present their next generation visions within their areas of domain expertise. So, for example, models of this type are eme[...]

    read post

  • My BIG Opportunity to Help Sourcing Buyers

    Jun 27, 2017, by Vicki Jenkins

      I am excited to be embarking on a new role at NelsonHall, having enjoyed serving as a Customer Management Services industry analyst for almost five years. As the new advisor for NelsonHall’s Buyer Intelligence Group (BIG), I get the opportunity to work more closely with our buy-s[...]

    read post
view all blog posts

latest blog posts on
IT Services:

  • The Impact of Digital on IT Services: What Clients Want from their Vendors

    Sep 20, 2017, by David McIntire

      NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall ha[...]

    read post

  • RPA Can Benefit from Testing Services’ Best Practices & Experience

    Sep 08, 2017, by Dominique Raviart

      This month, NelsonHall will publish its annual software testing services report, focusing this time on digital testing, DevOps, and agile testing services. The main areas of the study include: Mobile testing UX testing, which is quickly expanding from its regulation-l[...]

    read post

  • Atos’ Use of Machine Learning for the Prescriptive SOC

    Aug 01, 2017, by Mike Smart

      When NelsonHall spoke to Atos earlier in the year about its managed security services, there was a clear push to move clients away from reactive security to a predictive and prescriptive security environment, so not only monitoring the end-to-end security of a client but also performin[...]

    read post

  • Accenture Technology: Innovation-Led Application Services

    Jul 10, 2017, by Dominique Raviart

      In the last few years Accenture has executed a wholescale reshaping of its portfolio towards what it terms ‘The New’ (digital-, cloud-, security-related services) and has managed to keep ahead of the pack in staying relevant. NelsonHall recently attended an event hosted by [...]

    read post

  • Genpact Cora: A Unifying Framework to Accelerate Industrialization of New Digital Process Models

    Jun 30, 2017, by John Willmott

      Many of the pureplay BPS vendors have been moving beyond individual, often client-specific implementations of RPA and AI and building new digital process models to present their next generation visions within their areas of domain expertise. So, for example, models of this type are eme[...]

    read post
view all blog posts

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