Vendor Analysis
published on Mar 02, 2020
Report Overview:
This NelsonHall assessment analyzes Infosys' offerings and capabilities in Navigating the Future of Energy.
Who is this Report for:
NelsonHall’s Navigating the Future of Energy report for Infosys is a comprehensive assessment of Infosys’ utilities services offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for smart IT utility services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in smart IT utility services.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys’ utilities service offerings, capabilities and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Identification of the company’s strategy, emphasis and new developments
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s outlook.
Key Findings & Highlights:
The five dimensions of Infosys’ Navigate the Next framework applied to the utilities sector are:
- Insight, enabling grid intelligence and smart asset management through data analytics
- Experience, driving mobile-first customer strategies, including cognitive chatbots
- Innovate, using an industry 4.0 framework and IoT platform to manage Distributed Energy Resources (DERs)
- Accelerate, modernizing both grid and customer service operations
- Assure, ensuring regulatory compliance and grid security.
Infosys supplements a client’s existing systems with proprietary platforms and products, including AssistEdge, NIA, Infosys Customer Experience Suite, Infosys Analytics Workbench, Infosys DevOps platform, and Infosys Infrastructure Management Solution Suite (IIMSS), and accelerators.
