Vendor Analysis
published on Aug 27, 2025
Report Overview:
This NelsonHall vendor assessment analyzes CloudPay's offerings and capabilities in Payroll Services
Who is this Report for:
NelsonHall’s Payroll Services profile on CloudPay is a comprehensive assessment of CloudPay’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for Payroll Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Payroll Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of CloudPay’s Payroll Services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
CloudPay, Inc. is a global payroll and payment services organization with a proprietary multi-country payroll platform to support managed payroll and treasury services across ~140 countries.
The company is focused on global payroll, payments, and on-demand pay delivered through its unified proprietary CloudPay platform. It has ~300 payroll clients and delivers services to ~320k client employees. CloudPay operates in 17 core countries and supports the remaining countries with in-country partners.
It focuses on a complete payroll experience with a unified global payroll model including global payroll and payment management with a standardized process, one platform, a global payroll calendar, and collaborative workflow management and reporting. Its communication tool enables collaboration between client process owners, CloudPay, and in-country payroll partners (ICPs).
In 2021, CloudPay was early to market in launching an earned wage access offering, CloudPay NOW. In 2020, CloudPay partnered with Visa to enable payments through instant payments to a card. In August 2024, $120m additional funding was secured, led by Blue Owl Capital with the participation of existing shareholders Rho Capital Partners, The Olayan Group, and Hollyport Capital, to support further investment opportunities.
