Vendor Analysis
published on Mar 11, 2025
Report Overview:
This NelsonHall assessment analyzes Zalaris' offerings and capabilities in Experience-Led HR Transformation services
Who is this Report for:
NelsonHall’s Experience-Led HR Transformation Services profile on Zalaris is a comprehensive assessment of Zalaris‘ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Experience-Led HR Transformation services and identifying vendor suitability for Experience-Led HR Transformation Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Experience-Led HR Transformation sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Zalaris’ Experience-Led HR Transformation Services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, opportunities, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
Zalaris is a dedicated HR and payroll services provider, offering SaaS, BPaaS, HR and payroll outsourcing, and consulting offerings. It primarily services the SAP HCM and SAP SuccessFactors market with HR services and complementary proprietary Zalaris technology (including Zalaris PeopleHub). Zalaris has two divisions:
- Professional Services: implementation services, including project management, technical consulting for SAP HCM/Payroll, SAP SuccessFactors and Zalaris platforms, test management & execution, change management, and digital adoption execution
- Managed Services: primarily managed payroll and application support (AMS) for the HCM platform. In addition, Zalaris offers comprehensive payroll services, including time and absence management, travel and expense management, and a range of localized payroll services such as, but not limited to, reimbursements, payments, and end-user support. Its Managed Services business also has payroll services clients, whereas the HCM technology is not SAP. Zalaris offers standardized HCM integrations with other major HCM software platforms such as Workday, Oracle, and other commonly used solutions.
Buyers looking for a scalable HR services and technology provider should consider Zalaris.
