Vendor Analysis
published on Oct 08, 2024
Report Overview:
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Finance and Accounting Transformation
Who is this Report for:
NelsonHall’s finance and accounting transformation from RPA to GenAI profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of finance and accounting services with a focus on AI and GenAI capabilities and identifying vendor suitability for finance and accounting services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in finance and accounting services focusing on the GenAI capabilities.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys’ finance and accounting transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments with a focus on GenAI capabilities within F&A
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
F&A is Infosys BPM's most significant service offering. With ~24,000 F&A FTEs across ~190 clients, Infosys' current focus is on delivering end-to-end F&A services. The company also highlights cross-selling and upselling these end-to-end services to existing and potential new clients, with emphasis on complete value realization across the value chain. Infosys' F&A offerings aim to transform the client's finance function into a world-class organization pivoted on cloud & AI-first digital enablers.
Infosys has developed core F&A offerings across P2P, R2R, O2C, and FP&A and delivers sector-specific specialized F&A services. F&A is one of Infosys BPM's strategic service areas. The company emphasizes offering end-to-end value chain coverage and high-end, value-added services within F&A. One of Infosys' primary target areas is to complement its F&A offerings with industry-specific capabilities. Infosys has re-positioned its F&A offerings with: an AI-first approach; GBS structure, support, and evolution; and Finance.LIVE, with a focus on autonomous operations, business orchestration, compliance, risk, and digital innovation. With this, the company further focuses on growing its end-to-end F&A offerings in collaboration with digital and domain partners. With investments across various aspects of F&A offerings and capabilities, Infosys has seen significant growth in its F&A revenue in the last two to three years.
