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Report information:

Coforge - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Dec 20, 2024

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Report Overview:

This NelsonHall assessment analyzes Coforge's offerings and capabilities in cognitive and self-healing IT infrastructure management services

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Coforge is a comprehensive assessment of Coforge’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Coforge’s cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers. 

Key Findings & Highlights:

Coforge has shifted to an SRE-centric way of working instead of traditional BAU operations for cloud and infrastructure. It is upskilling teams to become problem solvers with an engineering mindset. This includes upskilling in technologies such as Terraform and Ansible, scripting, and becoming full-stack engineers.  Coforge focuses on the cognitive intelligence layer across SRE in cloud ops, which includes automation, generative AI (i.e., GitHub Copilot), full-stack observability, Coforge Helios, AIOps engine, and multiple bots.

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