Vendor Analysis
published on Nov 01, 2024
Report Overview:
This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in Finance and Accounting Transformation
Who is this Report for:
NelsonHall’s finance and accounting transformation from RPA to GenAI profile on WNS is a comprehensive assessment of WNS’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of finance and accounting services with a focus on AI and GenAI capabilities and identifying vendor suitability for finance and accounting services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in finance and accounting services focusing on the GenAI capabilities.
Scope of this Report:
The report provides a comprehensive and objective analysis of WNS’ finance and accounting transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments with a focus on GenAI capabilities within F&A
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
WNS delivers F&A BPS, transformation, and advisory services to ~160 clients. WNS offers end-to-end F&A services and robust industry-focused offerings across the source-to-pay, record-to-analyze (reimagined R2R + FP&A), and quote-to-sustain (reimagined O2C). To enable CFO organizations, WNS offers frameworks such as TRAC One-F, CFO Advisory Services, Outperforming CFO framework, Financial Intelligence-in-a-Box suite of CFO Analytics, and many other proprietary and partner driven solutions.
WNS' services offerings are aligned across industry verticals and cover media, retail, CPG, manufacturing, insurance, healthcare, travel & hospitality, utilities & energy, banking and financial services, shipping & logistics, and hi-tech & knowledge services. In addition to finance & accounting service offerings, WNS offers cross-industry services in procurement, customer experience services, research & analytics, human resources, legal services, and supply chain services.
NelsonHall estimates WNS has ~13,800 FTEs delivering finance and accounting BPS and transformation services. With a focus on industry sector alignment, WNS' offerings have evolved beyond a BPS-only offering to a more integrated one that covers BPS, advisory and consulting, and technology-driven offerings. While building on the core F&A offerings and industry-specific expertise, WNS has further increased focus on augmenting its capabilities with digital interventions, proprietary tools, and software partners.
