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Report information:

Tech Mahindra - Modernizing Procurement Through Digitalization

Vendor Analysis

by Vaibhav Wardhan

published on May 14, 2025

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Report Overview:

This vendor assessment analyzes Tech Mahindra's offerings and capabilities in procurement services

Who is this Report for:

NelsonHall’s Modernizing Procurement Through Digitalization profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’ procurement offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement transformation services with a focus on outsourcing and digitalization capabilities  and identifying vendor suitability for procurement RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in procurement transformation services focusing on outsourcing and digitalization capabilities.

Scope of this Report:

The report provides a comprehensive and objective analysis of Tech Mahindra’s procurement transformation offerings, capabilities, and market and delivery strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments with a focus on transformation and digitalization capabilities within procurement
  • Analysis of the company’s strengths, challenges, and outlook
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Tech Mahindra offers procurement services through a digital procurement competency practice primarily within a larger supply chain capability. Its offerings span procurement BPS and related IT and consulting services. With its procurement services, Tech Mahindra targets organizations that are struggling in areas such as spend management, procurement compliance, and productivity improvement.

Tech Mahindra’s offerings aim to integrate upstream and downstream procurement while leveraging consulting, managed service, and platform capabilities.

There is an overall emphasis on helping clients improve process efficiencies through digital transformation, e.g., by introducing RPA in their supply chain and procurement activities. Tech Mahindra has experience bringing automation into clients' procurement shared services organizations.

Tech Mahindra's procurement offering has been categorized into three key verticals: consulting, managed services, and platform. NelsonHall estimates Tech Mahindra has ~1,750 FTEs delivering procurement services.

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