Vendor Analysis
published on Jun 27, 2025
Report Overview:
This NelsonHall assessment analyzes NTT DATA's offerings and capabilities in Advanced Digital Workplace Services
Who is this Report for:
NelsonHall’s digital workplace services profile on NTT DATA is a comprehensive assessment of NTT DATA’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for digital workplace RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the digital workplace services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of NTT DATA’s digital workplace offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
NTT DATA’s modern workplace advisory services encompass DEX advisory (including cloud voice readiness assessment, DEX consulting, and physical workplace consulting), hyperscaler advisory (consulting for Microsoft, ServiceNow, and Google), and innovation advisory (consulting for generative workplace, smart workplace, and sustainable workplace initiatives). In addition, CX advisory (CX maturity model, contact center development, and CX exploration workshop), workplace device-supported advisory, omnichannel advisory, and CoE advisory are also available.
