DEBUG: PAGE=domain, TITLE=sig,ID=1512,TEMPLATE=neat-widget
You are not logged in...

Report information:

Mphasis - GenAI and Process Automation in Banking

Vendor Analysis

by Andy Efstathiou

published on Nov 26, 2025

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes Mphasis' offerings and capabilities in GenAI and Process Automation in Banking.

Who is this Report for:

NelsonHall’s GenAI and Process Automation in Banking profile on Mphasis is a comprehensive assessment of Mphasis’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of GenAI and Process Automation in Banking and identifying vendor suitability for GenAI and Process Automation in Banking RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the GenAI and Process Automation in Banking sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Mphasis’ GenAI and Automation in Banking offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Mphasis has been delivering AI services for the past ten years. Mphasis.ai was formed in June 2023 to bring its AI services under one umbrella. Mphasis’ AI capabilities include:

  • 250 prebuilt ML models. Mphasis believes it is the largest provider of ML product solutions in the marketplace
  • Microsoft partner in all categories and a top 16 partner in all CoPilot categories. Microsoft advisory council member for two categories
  • Kore.ai platinum partner   
  • GCP’s HiPo partner program.

Mphasis is increasing its use of AI to enhance customer experience, credit decisions, file processing, and quality control.

Login to get full access:

go to NEAT reports