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Genpact - Strategic Insights in Revenue Cycle Management (RCM)

Vendor Analysis

by Bilal Chaudhry

published on May 01, 2025

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Report Overview:

This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Revenue Cycle Management (RCM)

Who is this Report for:

NelsonHall’s Strategic Insights in Revenue Cycle Management (RCM) profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Genpact and identifying vendor suitability for end-to-end revenue cycle management BPS outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the end-to-end revenue cycle management sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact’s Strategic Insights in Revenue Cycle Management (RCM) offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Founded in 1997, Genpact is a global professional services firm headquartered in New York, NY, U.S., with ~125k employees worldwide. Genpact’s overall revenue cycle management business offers end-to-end front, middle, and back-end services, including digital and business services.

NelsonHall estimates Genpact’s revenue cycle management business globally accounts for ~1%-~5% of Genpact’s total revenue.

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