Vendor Analysis
published on May 01, 2025
Report Overview:
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Revenue Cycle Management (RCM)
Who is this Report for:
NelsonHall’s Strategic Insights in Revenue Cycle Management (RCM) profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Genpact and identifying vendor suitability for end-to-end revenue cycle management BPS outsourcing RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the end-to-end revenue cycle management sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Genpact’s Strategic Insights in Revenue Cycle Management (RCM) offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Founded in 1997, Genpact is a global professional services firm headquartered in New York, NY, U.S., with ~125k employees worldwide. Genpact’s overall revenue cycle management business offers end-to-end front, middle, and back-end services, including digital and business services.
NelsonHall estimates Genpact’s revenue cycle management business globally accounts for ~1%-~5% of Genpact’s total revenue.