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Report information:

Infosys - Transforming Core Banking Services

Vendor Analysis

by Andy Efstathiou

published on Sep 20, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in core banking services

Who is this Report for:

NelsonHall’s ‘Transforming Core Banking Services’ profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities for the core banking sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of technology and operational services and identifying vendor suitability for core banking services in RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ BFS-focused core banking service offerings and capabilities and market and financial strength, including:

  • Identification of the company’s strategy, offerings, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and Infosys service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

BFS is Infosys' most significant industry practice, accounting for 27.5% of revenues in the March 31, 2024 quarter. Banking accounts for 400 clients out of a total of 1,867 clients. Infosys has worked with many core banking platforms since its founding and launched its proprietary core banking platform, Finacle, in July 2000. It continues to work with most major core banking platforms.

Infosys has been implementing automation capabilities for clients’ operations since 2005 and began delivering AI services in banking in 2012. Since the inception of its FinTech capability, it has built an extensive portfolio of FinTech solutions, partnerships, and offerings.

To enhance its core banking platform transformation offerings, it has recently:

  • Partnered with Nvidia to help enterprises use GenAI to boost productivity
  • Enhanced its Topaz AI offering with a zero-disruption modernization capability
  • Partnered with Better to offer clients a mortgage-as-a-Service offering
  • Signed an agreement to acquire InSemi, a semiconductor design and embedded vendor
  • Opened delivery centers in Oslo, Norway; Sofia, Bulgaria; and Nagpur, India. 

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