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Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

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Vendor Intelligence Program

NelsonHall's Vendor Intelligence Program is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

  • Accenture

    Jul 20, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 108 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Genpact

    Jun 26, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 64 pages provides a comprehensive and objective analysis of Genpact's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Accenture

    May 12, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 106 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Atos

    Apr 21, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 83 pages provides a comprehensive and objective analysis of Atos'' IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Capgemini

    Mar 20, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 93 pages provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Wipro

    Feb 18, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 88 pages provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Infosys

    Jan 23, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 99 pages provides a comprehensive and objective analysis of Infosys' IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • TCS

    Nov 06, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 93 pages provides a comprehensive and objective analysis of TCS' IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Accenture

    Sep 20, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 102 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Unisys

    Sep 09, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 56 pages provides a comprehensive and objective analysis of Unisys' IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
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quarterly updates:

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Know your partners

NelsonHall's Key Vendor Assessment program is a subscription service dedicated to providing the most in-depth and insightful analysis of the world's key IT Service vendors. This global service assists service buyers in gaining an unrivalled understanding of the capabilities and offerings of these key vendors of outsourcing and professional services.

The Key Vendor Assessment program provides the most in-depth current assessments of the leading vendors available today. Individual vendor assessments are based on multiple interviews with senior vendor executives over a period of many years, and are updated regularly to ensure accuracy and timeliness of information.

Further coverage

NelsonHall would be pleased to learn about your interests and requirements. If there are further vendors that you would like NelsonHall's key vendor assessment program to cover, please contact NelsonHall.

Latest Key
Vendor Assessments

The most comprehensive vendor profiles available, covering all service lines, with complete analysis of strategy, financials, clients, strengths, challenges, outlook, and more.

  • Accenture

    Jul 20, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 108 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Genpact

    Jun 26, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 64 pages provides a comprehensive and objective analysis of Genpact's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Accenture

    May 12, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 106 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Atos

    Apr 21, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 83 pages provides a comprehensive and objective analysis of Atos'' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Capgemini

    Mar 20, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 93 pages provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Wipro

    Feb 18, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 88 pages provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Infosys

    Jan 23, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 99 pages provides a comprehensive and objective analysis of Infosys' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • TCS

    Nov 06, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 93 pages provides a comprehensive and objective analysis of TCS' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Accenture

    Sep 20, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 102 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Unisys

    Sep 09, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 56 pages provides a comprehensive and objective analysis of Unisys' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • DXC

    Aug 20, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 64 pages provides a comprehensive and objective analysis of DXC's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Cognizant

    Jul 25, 2019 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 98 pages provides a comprehensive and objective analysis of Cognizant's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Capita

    Mar 07, 2018 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 60 pages provides a comprehensive and objective analysis of Capita's IT and business process services, capabilities, and market and financial strength.

    view this reportdownload abstract
  • CGI

    Apr 12, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 72 pages provides a comprehensive and objective analysis of CGI's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Genpact

    Mar 17, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 68 pages provides a comprehensive and objective analysis of Genpact's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
browse all key vendor assessments see all vendors

newLatest
Quarterly Updates

Incisive & insightful quarterly updates detailing latest developments in strategy, offerings, contracts, M&A activity, partnerships, plus immediate challenges faced

browse all quarterly updates

featured blog posts on
Vendor Intelligence Program:

  • Infosys BPM’s $1bn Milestone & Future Trajectory

    Jun 05, 2020, by Rachael Stormonth

    Infosys BPM has reached its 18th birthday, in many cultures the age of maturity, achieving a major milestone of $1bn in annual revenues. Infosys BPM today is a very different company from its birth in 2002 when it was set up as a JV in India with Citibank, and there have been some significant de[...]

  • Moving to an Autonomous Supply Chain: Q&A with Capgemini’s Joerg Junghanns – Part 2

    Feb 20, 2020, by John Willmott

    Read Part 1 here.   Q&A Part 2 JW: What are the main supply chain flows that supply chain executives should look to address? JJ: Traditionally, there are three main supply chain flows that benefit from automation: Physical flow (flow of goods from, e.g., from a DC to a[...]

  • Moving to an Autonomous Supply Chain: Q&A with Capgemini’s Joerg Junghanns – Part 1

    Feb 18, 2020, by John Willmott

      Introduction Supply chain management is an area currently facing considerable pressure and is a key target for transformation. NelsonHall research shows that less than a third of supply chain executives in major enterprises are highly satisfied with, for example, their demand foreca[...]

  • Productizing its Service Offerings is Working Well for Unisys

    Dec 10, 2019, by Rachael Stormonth

    Unisys recently held an analyst/adviser meet in New York; shortly before, it had reported another set of very encouraging quarterly results, with its Services business delivering its sixth consecutive quarter of organic (CS/CC) topline growth. The double-digit organic growth Unisys has achieved [...]

  • New Genpact Procurement BPS Strategy Underpinned by Major Personnel Transfer

    Nov 13, 2019, by Rachael Stormonth

    Genpact has signed a procurement BPS contract with a multinational conglomerate to manage a spend of $10bn covering all major categories of indirect spend (except IT) including logistics, FM, MRO, professional services, travel, and contingent labor, globally. The contract is of strategic impo[...]

view all blog posts

latest blog posts on
Vendor Intelligence Program:

  • Infosys BPM’s $1bn Milestone & Future Trajectory

    Jun 05, 2020, by Rachael Stormonth

    Infosys BPM has reached its 18th birthday, in many cultures the age of maturity, achieving a major milestone of $1bn in annual revenues. Infosys BPM today is a very different company from its birth in 2002 when it was set up as a JV in India with Citibank, and there have been some significant de[...]

  • Moving to an Autonomous Supply Chain: Q&A with Capgemini’s Joerg Junghanns – Part 2

    Feb 20, 2020, by John Willmott

    Read Part 1 here.   Q&A Part 2 JW: What are the main supply chain flows that supply chain executives should look to address? JJ: Traditionally, there are three main supply chain flows that benefit from automation: Physical flow (flow of goods from, e.g., from a DC to a[...]

  • Moving to an Autonomous Supply Chain: Q&A with Capgemini’s Joerg Junghanns – Part 1

    Feb 18, 2020, by John Willmott

      Introduction Supply chain management is an area currently facing considerable pressure and is a key target for transformation. NelsonHall research shows that less than a third of supply chain executives in major enterprises are highly satisfied with, for example, their demand foreca[...]

  • Productizing its Service Offerings is Working Well for Unisys

    Dec 10, 2019, by Rachael Stormonth

    Unisys recently held an analyst/adviser meet in New York; shortly before, it had reported another set of very encouraging quarterly results, with its Services business delivering its sixth consecutive quarter of organic (CS/CC) topline growth. The double-digit organic growth Unisys has achieved [...]

  • New Genpact Procurement BPS Strategy Underpinned by Major Personnel Transfer

    Nov 13, 2019, by Rachael Stormonth

    Genpact has signed a procurement BPS contract with a multinational conglomerate to manage a spend of $10bn covering all major categories of indirect spend (except IT) including logistics, FM, MRO, professional services, travel, and contingent labor, globally. The contract is of strategic impo[...]

view all blog posts

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