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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

Vendor Intelligence Program

NelsonHall's Vendor Intelligence Program is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

  • CGI

    Apr 12, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 72 pages provides a comprehensive and objective analysis of CGI's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Cognizant

    Apr 10, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 74 pages provides a comprehensive and objective analysis of Cognizant's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • TCS

    Mar 02, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 83 pages provides a comprehensive and objective analysis of TCS' IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Unisys

    Feb 24, 2017 | Vendor Analysis by John Laherty

    This NelsonHall key vendor assessment consisting of 57 pages provides a comprehensive and objective analysis of Unisys' IT and business process services offerings, capabilities and market and financial strength. [...]
    view this report
  • Capgemini

    Feb 02, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 85 pages provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Accenture

    Jan 18, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 95 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • CSC

    Sep 26, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 64 pages provides a comprehensive and objective analysis of CSC's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Wipro

    Aug 22, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 82 pages provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities and market and financial strength. [...]
    view this reportdownload abstract
  • Capita

    May 16, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 84 pages provides a comprehensive and objective analysis of Capita's IT and business process services offerings, capabilities, and market and financial strength. [...]
    view this reportdownload abstract
  • Atos

    Mar 30, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 99 pages provides a comprehensive and objective analysis of Atos' IT and business process services offerings, capabilities and market and financial strength.   [...]
    view this reportdownload abstract
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quarterly updates:

  • Ones-to-Watch: Q3 2015

    Nov 26, 2015 | Ones-to-watch by NelsonHall Analyst

    The NelsonHall "Ones‐to‐Watch" Performance Index is a 48 page quarterly index of financial performance, monitoring changes in revenue growth and profitability for individual services vendors and for segments of the market. The purpose of the Index is to assist buyers in monitoring the financial performance of individual suppliers [...]
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Know your partners

NelsonHall's Key Vendor Assessment program is a subscription service dedicated to providing the most in-depth and insightful analysis of the world's key IT Service vendors. This global service assists service buyers in gaining an unrivalled understanding of the capabilities and offerings of these key vendors of outsourcing and professional services.

The Key Vendor Assessment program provides the most in-depth current assessments of the leading vendors available today. Individual vendor assessments are based on multiple interviews with senior vendor executives over a period of many years, and are updated regularly to ensure accuracy and timeliness of information.

Further coverage

NelsonHall would be pleased to learn about your interests and requirements. If there are further vendors that you would like NelsonHall's key vendor assessment program to cover, please contact NelsonHall.

Latest Key
Vendor Assessments

The most comprehensive vendor profiles available, covering all service lines, with complete analysis of strategy, financials, clients, strengths, challenges, outlook, and more.

  • CGI

    Apr 12, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 72 pages provides a comprehensive and objective analysis of CGI's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Cognizant

    Apr 10, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 74 pages provides a comprehensive and objective analysis of Cognizant's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • TCS

    Mar 02, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 83 pages provides a comprehensive and objective analysis of TCS' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Unisys

    Feb 24, 2017 | Vendor Analysis by John Laherty

    This NelsonHall key vendor assessment consisting of 57 pages provides a comprehensive and objective analysis of Unisys' IT and business process services offerings, capabilities and market and financial strength.

    view this report
  • Capgemini

    Feb 02, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 85 pages provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Accenture

    Jan 18, 2017 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 95 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • CSC

    Sep 26, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 64 pages provides a comprehensive and objective analysis of CSC's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Wipro

    Aug 22, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 82 pages provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Capita

    May 16, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 84 pages provides a comprehensive and objective analysis of Capita's IT and business process services offerings, capabilities, and market and financial strength.

    view this reportdownload abstract
  • Atos

    Mar 30, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 99 pages provides a comprehensive and objective analysis of Atos' IT and business process services offerings, capabilities and market and financial strength.

     

    view this reportdownload abstract
  • Genpact

    Mar 17, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 68 pages provides a comprehensive and objective analysis of Genpact's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Hewlett Packard Enterprise Services

    Jan 18, 2016 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 91 pages provides a comprehensive and objective analysis of HPES' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Infosys

    Dec 17, 2015 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 76 pages provides a comprehensive and objective analysis of Infosys' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
  • Xerox Services

    Sep 14, 2015 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor asssessment consisting of 85 pages provides a comprehensive and objective analysis of Xerox Services' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
browse all key vendor assessments see all vendors

newLatest
Quarterly Updates

Incisive & insightful quarterly updates detailing latest developments in strategy, offerings, contracts, M&A activity, partnerships, plus immediate challenges faced

browse all quarterly updates

featured blog posts on
Vendor Intelligence Program:

  • Infosys Confluence 2017: So Nia and Yet So Far

    May 27, 2017, by Rachael Stormonth

      NelsonHall recently attended the Infosys Confluence customer event. Last year the theme was covered in the interlinked motifs of Automation, Innovation, and Education (see here). This year, the theme evolved to ‘Unlimit’, which on the surface is more outward facing. We[...]

  • NTT DATA Services: First Look at the Newly Married Couple

    Mar 07, 2017, by Rachael Stormonth

      In our blog last November (see here) at the time of NTT DATA Inc.’s closure of its acquisition of Dell Services, we summarized that Dell Services was a strategic but expensive acquisition for NTT DATA, and that while the former Perot Systems did not thrive as part of Dell, n[...]

  • WNS Moves from P2P to Source-to-Pay with Denali Sourcing Services

    Feb 02, 2017, by Rachael Stormonth

    WNS has just closed its acquisition of Denali Sourcing Services.  An investment of around $40m, funded primarily with long-term debt, this is WNS’ largest acquisition in a decade (since that of Marketics Technologies, which enhanced its ability to offer offshore analytics services in [...]

  • NelsonHall’s Blogging Year: A Selection From 2016

    Jan 25, 2017, by Rachael Stormonth

    NelsonHall analysts are regular bloggers, and while you might be familiar with a number of them, you might not be aware of the full range of topics that NelsonHall analysts blog about. We thought it was an opportune time to look back and pick out just a few of the many blog articles produced last ye[...]

  • Swiss Post Solutions – Applying Intelligent Automation to Move from Physical Document Management to Digital Workflow Management

    Jan 10, 2017, by Rachael Stormonth

      “We connect the physical and the digital worlds” This current slogan for the Swiss Post Group is very relevant for its Swiss Post Solutions (SPS) subsidiary as it looks to fundamentally change the nature of its business from paper-based document management to digital wor[...]

view all blog posts

latest blog posts on
Vendor Intelligence Program:

  • Accenture Technology: Innovation-Led Application Services

    Jul 10, 2017, by Dominique Raviart

      In the last few years Accenture has executed a wholescale reshaping of its portfolio towards what it terms ‘The New’ (digital-, cloud-, security-related services) and has managed to keep ahead of the pack in staying relevant. NelsonHall recently attended an event hosted by [...]

  • Infosys Confluence 2017: So Nia and Yet So Far

    May 27, 2017, by Rachael Stormonth

      NelsonHall recently attended the Infosys Confluence customer event. Last year the theme was covered in the interlinked motifs of Automation, Innovation, and Education (see here). This year, the theme evolved to ‘Unlimit’, which on the surface is more outward facing. We[...]

  • NelsonHall on DXC Technology Launch (vlog)

    Mar 31, 2017, by Rachael Stormonth

        In this video blog, Rachael Stormonth, NelsonHall's EVP Research, discusses the birth of DXC Technology. Financial information on the combined company can be found here. NelsonHall's reaction to the news of the acquisition at its announcement[...]

  • WNS Acquires HealthHelp with a View to Doubling its Healthcare Revenues

    Mar 30, 2017, by Panos Filippidis

    On March 15, WNS announced its intended acquisition of HealthHelp, in what, at $95m, will be its largest acquisition to date. HealthHelp, founded in 1999 and headquartered in Houston, TX is a 400-FTE strong healthcare utilization management specialist. In many ways, the HealthHelp acquisition[...]

  • NIIT Technologies: Two New EVPs to Drive Digital & Platform Strategies

    Mar 28, 2017, by Mike Smart

    NelsonHall recently attended NIIT Technologies European Analyst & Advisor Forum in London. For those readers not familiar with the company, NIIT Technologies is a mid-sized Indian-headquartered services provider, generating annual revenues of ~$410m, of which around 48% from the U.S. and a third[...]

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