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Digital Transformation Technologies & Services

Insightful Analysis to Drive Your Digital Transformation Technologies & Services Strategy. NelsonHall's Digital Transformation Technologies & Services program is designed for organizations considering, or actively engaged in, the application of robotic process automation (RPA) and cognitive services such as AI to their business processes.

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latest vendor assessments:

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Vendor coverage

Covered vendor profiles within the Digital Transformation Technologies & Services program

featured research
in Digital Transformation Technologies & Services:

  • Document Cognition SmartLabTest Evaluation

    Apr 09, 2020 | Market Analysis by Mike Smart

    Watch video
    NelsonHall's SmartLabTest evaluation of the Document Cognition Platforms consists of 44 pages. All significant document cognition platform vendors were invited to take part in the NelsonHall SmartLabTest. Of those invited to the project, five platform vendors were in a position to build and submit suitable cognition m [...]
    view this reportdownload abstract

  • Intelligent Automation Platforms

    Aug 19, 2019 | Market Analysis by Mike Smart

    NelsonHall's market analysis of Intelligent Automation Platforms consists of 58 pages. [...]

    Table of contents:

    • 1) Introduction
    • 2) Changing Shape of the Intelligent Automation Platform Market
    • 3) Customer Requirements
    • 4) Market Size and Growth
    • 5) Vendor Market Shares
    • 6) Vendor Offerings and Targeting
    • 7) Success Factors
    • Appendix I: Glossary
    • Appendix II: Vendors Interviewed for Analysis
    view this reportdownload abstract

  • Advances in Analytics BPS

    Apr 01, 2019 | Market Analysis by Ivan Kotzev

    NelsonHall's market analysis of the advances in analytics consists of 72 pages. [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of Analytics BPS
    • 3. Customer Requirements
    • 4. Market Size and Growth
    • 5. Vendor Market Shares
    • 6. Vendor Offerings and Targeting
    • 7. Delivery in Analytics BPS
    • 8. Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • IoT in Digital Transformation

    Jan 15, 2019 | Market Analysis by David Mayer

    NelsonHall's market analysis of the transformational IoT services industry and trends consists of 74 pages.  [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of the IoT Services Market
    • 3. Customer Requirements
    • 3.1 IoT Transformational In-Use Case Studies
    • 4. Market Size and Growth
    • 5. Vendor Market Shares
    • 6. Vendor Offerings and Targeting
    • 7. Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • Blockchain Services

    Sep 27, 2018 | Market Analysis by David Mayer

    NelsonHall's market analysis of the blockchain industry and trends consists of 79 pages.  [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of the Blockchain Market
    • 3. Customer Requirements
    • 3.1 Blockchain In-Use Case Studies
    • 3.2 Blockchain Pilots and PoCs
    • 4. Market Size and Growth
    • 5. Vendor Market Shares
    • 6. Vendor Offerings and Targeting
    • 7. Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • Business Process Transformation through RPA and AI

    May 16, 2018 | Market Analysis by John Willmott

    Watch video
      [...]
    view this reportdownload abstract

  • RPA & AI Technology Evaluation

    Apr 05, 2018 | Market Analysis by David Mayer

    NelsonHall's market analysis of the RPA and AI industry and trends consists of 85 pages. [...]

    Table of contents:

    • Introduction
    • Changing Shape of the RPA and AI Market
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • RPA and AI Services in Banking Market Assessment and Forecast

    Dec 09, 2016 | Market Analysis by Andy Efstathiou

    NelsonHall's market assessment and forecast of RPA and AI Services in Banking consists of 82 pages. [...]

    Table of contents:

    • RPA and AI Services in Banking Market Assessment and Forecast
    • Changing Shape of RPA and AI Services in Banking
    • Buy-Side Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Vendor Challenges and Success Factors
    • Appendix A – Service Definitions
    • Appendix B – Vendor Details
    • Appendix C – Key Regulations Impacting adoption of RPA and AI in Banking
    view this reportdownload abstract

  • Application of Technology to BPS Process Optimization

    May 19, 2016 | Market Analysis by John Willmott

    NelsonHall’s “Application of Technology to Process Optimization” 28-page report is based on interviews with executives within BPS vendors applying new technologies such as RPA, BPaaS, and AI/analytics to business processes and analyzes, the role of each of these new digital technologies on BPS service delivery. In particular, t [...]

    Table of contents:

    • Client Satisfaction with BPS
    • Application of RPA
    • Role of BPaaS
    • Reporting and Analytics
    • Commercials & governance
    • Conclusions
    view this reportdownload abstract

  • RPA - Raising the Bar for Continuous Improvement

    May 18, 2016 | Market Analysis by John Willmott

    NelsonHall’s “RPA – Raising the Bar for Continuous Improvement” 19-page report is based on interviews with executives within both BPS vendors applying RPA to processes and with RPA software product vendors. The report analyzes the operational opportunities arising from RPA together with the commercial implications of appl [...]

    Table of contents:

    • Application of RPA
    • Benefits and RoI Achieved via RPA
    • Commercial Implications of RPA for Outsourcing Contracts
    • What’s Next for RPA
    • Conclusions
    view this reportdownload abstract
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NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and Digital Transformation Technologies & Services.

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