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Digital Transformation Technologies & Services

Insightful Analysis to Drive Your Digital Transformation Technologies & Services Strategy. NelsonHall's Digital Transformation Technologies & Services program is designed for organizations considering, or actively engaged in, the application of robotic process automation (RPA) and cognitive services such as AI to their business processes.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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Vendor coverage

Covered vendor profiles within the Digital Transformation Technologies & Services program

featured market analyses
in Digital Transformation Technologies & Services:

  • Intelligent Automation Platforms

    Aug 19, 2019 | Market Analysis by Mike Smart

    NelsonHall's market analysis of Intelligent Automation Platforms consists of 58 pages. [...]

    Table of contents:

    • 1) Introduction
    • 2) Changing Shape of the Intelligent Automation Platform Market
    • 3) Customer Requirements
    • 4) Market Size and Growth
    • 5) Vendor Market Shares
    • 6) Vendor Offerings and Targeting
    • 7) Success Factors
    • Appendix I: Glossary
    • Appendix II: Vendors Interviewed for Analysis
    view this reportdownload abstract

  • Advances in Analytics BPS

    Apr 01, 2019 | Market Analysis by Ivan Kotzev

    NelsonHall's market analysis of the advances in analytics consists of 72 pages. [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of Analytics BPS
    • 3. Customer Requirements
    • 4. Market Size and Growth
    • 5. Vendor Market Shares
    • 6. Vendor Offerings and Targeting
    • 7. Delivery in Analytics BPS
    • 8. Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • IoT in Digital Transformation

    Jan 15, 2019 | Market Analysis by David Mayer

    NelsonHall's market analysis of the transformational IoT services industry and trends consists of 74 pages.  [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of the IoT Services Market
    • 3. Customer Requirements
    • 3.1 IoT Transformational In-Use Case Studies
    • 4. Market Size and Growth
    • 5. Vendor Market Shares
    • 6. Vendor Offerings and Targeting
    • 7. Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • Blockchain Services

    Sep 27, 2018 | Market Analysis by David Mayer

    NelsonHall's market analysis of the blockchain industry and trends consists of 79 pages.  [...]

    Table of contents:

    • 1. Introduction
    • 2. Changing Shape of the Blockchain Market
    • 3. Customer Requirements
    • 3.1 Blockchain In-Use Case Studies
    • 3.2 Blockchain Pilots and PoCs
    • 4. Market Size and Growth
    • 5. Vendor Market Shares
    • 6. Vendor Offerings and Targeting
    • 7. Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • Business Process Transformation through RPA and AI

    May 16, 2018 | Market Analysis by John Willmott

    Watch video
      [...]
    view this reportdownload abstract

  • RPA & AI Technology Evaluation

    Apr 05, 2018 | Market Analysis by David Mayer

    NelsonHall's market analysis of the RPA and AI industry and trends consists of 85 pages. [...]

    Table of contents:

    • Introduction
    • Changing Shape of the RPA and AI Market
    • Customer Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Selection Criteria, Challenges, and Success Factors
    • Appendix I – Vendors Researched
    view this reportdownload abstract

  • RPA and AI Services in Banking Market Assessment and Forecast

    Dec 09, 2016 | Market Analysis by Andy Efstathiou

    NelsonHall's market assessment and forecast of RPA and AI Services in Banking consists of 82 pages. [...]

    Table of contents:

    • RPA and AI Services in Banking Market Assessment and Forecast
    • Changing Shape of RPA and AI Services in Banking
    • Buy-Side Requirements
    • Market Size and Growth
    • Vendor Market Shares
    • Vendor Offerings and Targeting
    • Vendor Challenges and Success Factors
    • Appendix A – Service Definitions
    • Appendix B – Vendor Details
    • Appendix C – Key Regulations Impacting adoption of RPA and AI in Banking
    view this reportdownload abstract

  • Application of Technology to BPS Process Optimization

    May 19, 2016 | Market Analysis by John Willmott

    NelsonHall’s “Application of Technology to Process Optimization” 28-page report is based on interviews with executives within BPS vendors applying new technologies such as RPA, BPaaS, and AI/analytics to business processes and analyzes, the role of each of these new digital technologies on BPS service delivery. In particular, t [...]

    Table of contents:

    • Client Satisfaction with BPS
    • Application of RPA
    • Role of BPaaS
    • Reporting and Analytics
    • Commercials & governance
    • Conclusions
    view this reportdownload abstract

  • RPA - Raising the Bar for Continuous Improvement

    May 18, 2016 | Market Analysis by John Willmott

    NelsonHall’s “RPA – Raising the Bar for Continuous Improvement” 19-page report is based on interviews with executives within both BPS vendors applying RPA to processes and with RPA software product vendors. The report analyzes the operational opportunities arising from RPA together with the commercial implications of appl [...]

    Table of contents:

    • Application of RPA
    • Benefits and RoI Achieved via RPA
    • Commercial Implications of RPA for Outsourcing Contracts
    • What’s Next for RPA
    • Conclusions
    view this reportdownload abstract
browse all market analyses

NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and Digital Transformation Technologies & Services.

view all NEAT reports learn more about NEAT

Latest Digital Transformation Technologies & Services Market Forecast

featured blog posts on
Digital Transformation Technologies & Services:

  • NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation

    Sep 03, 2019, by Mike Smart

      NelsonHall has just launched an industry-first evaluation of Intelligent Automation (IA) platforms, including platforms from Antworks, Automation Anywhere, Blue Prism, Datamatics, IPsoft, Jacada, Kofax, Kryon, Redwood, Softomotive, and UiPath. As RPA and artificial intelligence[...]

    read post

  • Democratizing RPA through the Connected Entrepreneur Enterprise

    Jun 03, 2019, by Mike Smart

      Following on from the Blue Prism World Conference in London (see separate blog), NelsonHall recently attended the Blue Prism World conference in Orlando. Building on the significant theme around positioning the ‘Connected Entrepreneur Enterprise’, the vendor provided f[...]

    read post

  • IPsoft Looks to Reduce Time to Value While Increasing Return on AI

    May 20, 2019, by John Willmott

      NelsonHall recently attended the IPsoft Digital Workforce Summit in New York and its analyst events in NY and London. For organizations unfamiliar with IPsoft, the company has around 2,300 employees, approximately 70% of these based in the U.S. and 20% in Europe. Europe is responsible [...]

    read post

  • Blue Prism Offers A Lever for Culture Change to Mature Enterprises

    Apr 18, 2019, by John Willmott

    Blue Prism adopted the theme “Connected RPA – Powering the Connected Entrepreneur Enterprise” at its recent Blue Prism World conferences, the key components of connected-RPA being the Blue Prism connected-RPA platform, Blue Prism Digital Exchange, Blue Prism Skills, and Blue Prism [...]

    read post

  • Automation Anywhere Monetizes Bot Store to Provide ‘Value as a 2-Way Street’

    Apr 16, 2019, by John Willmott

    Automation Anywhere’s current Bot Store contains ~500 bots and has received ~40K downloads. In January 2019, these bots were complemented by Digital Workers, with bots being task-centric and Digital Workers being persona- and skill-centric.     So far, downloads from the[...]

    read post
view all blog posts

latest blog posts on
Digital Transformation Technologies & Services:

  • NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation

    Sep 03, 2019, by Mike Smart

      NelsonHall has just launched an industry-first evaluation of Intelligent Automation (IA) platforms, including platforms from Antworks, Automation Anywhere, Blue Prism, Datamatics, IPsoft, Jacada, Kofax, Kryon, Redwood, Softomotive, and UiPath. As RPA and artificial intelligence[...]

    read post

  • Democratizing RPA through the Connected Entrepreneur Enterprise

    Jun 03, 2019, by Mike Smart

      Following on from the Blue Prism World Conference in London (see separate blog), NelsonHall recently attended the Blue Prism World conference in Orlando. Building on the significant theme around positioning the ‘Connected Entrepreneur Enterprise’, the vendor provided f[...]

    read post

  • IPsoft Looks to Reduce Time to Value While Increasing Return on AI

    May 20, 2019, by John Willmott

      NelsonHall recently attended the IPsoft Digital Workforce Summit in New York and its analyst events in NY and London. For organizations unfamiliar with IPsoft, the company has around 2,300 employees, approximately 70% of these based in the U.S. and 20% in Europe. Europe is responsible [...]

    read post

  • Blue Prism Offers A Lever for Culture Change to Mature Enterprises

    Apr 18, 2019, by John Willmott

    Blue Prism adopted the theme “Connected RPA – Powering the Connected Entrepreneur Enterprise” at its recent Blue Prism World conferences, the key components of connected-RPA being the Blue Prism connected-RPA platform, Blue Prism Digital Exchange, Blue Prism Skills, and Blue Prism [...]

    read post

  • Automation Anywhere Monetizes Bot Store to Provide ‘Value as a 2-Way Street’

    Apr 16, 2019, by John Willmott

    Automation Anywhere’s current Bot Store contains ~500 bots and has received ~40K downloads. In January 2019, these bots were complemented by Digital Workers, with bots being task-centric and Digital Workers being persona- and skill-centric.     So far, downloads from the[...]

    read post
view all blog posts

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