Vendor Analysis
published on Apr 23, 2025
Report Overview:
This NelsonHall assessment analyzes Movate's offerings and capabilities in Conversational Commerce
Who is this Report for:
NelsonHall’s Conversational Commerce profile on Movate is a comprehensive assessment of Movate’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for lead generation, new customer acquisition, sales, and retention services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the CX services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Movate’s Conversational Commerce offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Movate integrates the sales capabilities of TSD Global with AI platforms in Movate’s AI ecosystem of proprietary and partnered AI solutions to streamline sales operations, drive insight-driven targeted customer engagement, and maximize sales ROI. With Movate SalesEdge, the company is launching vertical and modularized revenue services by leveraging its ecosystem for end-to-end sales services, including sales funnel acceleration, sales conversion, and customer retention.
Outsourcing clients looking for a CX services vendor with strong sales agent assist capability with GenAI-powered IP and advanced analytics, mature specialized B2B sales, and a portfolio of outcome-based revenue generation programs, should especially consider this profile on Movate.
