NelsonHall Vendor Evaluation and Assessment Tool (NEAT)
NelsonHall, the leading global BPO and IT outsourcing analyst firm, in conjunction with SSON, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process outsourcing and IT outsourcing.
The NEAT (NelsonHall Vendor Evaluation and Assessment) tools for strategic sourcing managers are part of NelsonHall's "speed-to-source" initiative. The NEAT tool sits at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against their "ability to deliver immediate benefit" to buy-side organizations and their "ability to meet client future requirements". The latter axis is a pragmatic assessment of the vendor's ability to take clients on an innovation journey over the lifetime of their next contract. Accordingly, in line with NelsonHall's typically pragmatic approach, we're not focusing on vaporware or long-term visions. We're evaluating to what extent vendors can take clients on a journey of development over the life of the next contract.
published on Dec 21, 2002
This is a presentation given by NelsonHall at a BPO Conference in December 2002 to illustrate what can be achieved "in reality" through use of Business Process Outsourcing".
Founded in 1998, NelsonHall is an analyst and advisory firm with an evidence-based approach to market and service provider assessments and an unrivalled BPS and outsourcing knowledge covering an extensive range of business processes and industry sectors.
We work closely with our clients to create a value-based relationship using our unrivalled outsourcing knowledge to act as a trusted advisor, providing answers and making business sense of the complexity and challenges faced by both service buyers and service providers within the global outsourcing market.
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