Vendor Analysis
published on Mar 24, 2013
Report Overview:
This NelsonHall vendor assessment analyzes Capita's offerings and capabilities in Payroll Services Outsourcing. Capita is one of a number of Payroll Services Outsourcing companies analyzed in NelsonHall's comprehensive industry analysis programs.
Who is this Report for:
NelsonHall's Payroll Services Outsourcing Vendor Assessment for Capita is a comprehensive assessment of Capita's payroll services offerings and capabilities designed for:
- Buyers of payroll services, including sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for Payroll RFPs
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector
Scope of this Report:
The report provides a comprehensive and objective analysis of Capita's payroll services outsourcing offerings, capabilities, and market and financial strength, including:
- Identification of the company's strategy, emphases and new developments
- Analysis of the company's strengths, weaknesses and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Capita payroll services offerings include:
- Time and attendance
- Data entry
- Gross-to-net payroll processing
- Disbursement and mailing of pay slips
- Reconciliation
- Tax filing
- Year-end processing and reporting.
Services are delivered from 13 centers in the U.K. and Northern Ireland from where Capita provides a combination of HR and payroll services.
Capita's payroll clients are typically organizations for whom Capita is implementing shared service centers either as part of a wider multi-process BPO contract or specifically focused on HR services.
