Vendor Analysis
published on Nov 12, 2013
Report Overview:
This NelsonHall vendor assessment analyzes Innovation's offerings and capabilities in the P&C insurance sector.
Innovation is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's P&C Insurance BPO profile on Innovation Group ('Innovation') is a comprehensive assessment of Innovation's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of P&C insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector
Scope of this Report:
The report provides a comprehensive and objective analysis of Innovation's P&C insurance BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Innovation is a publicly listed U.K. headquartered specialist provider of BPO (88%) and software (12%), based on FY 2012 revenues for property and casualty/general insurance processing, to the following types of client:
- P&C insurers. Innovation's focus is primarily: property, motor and specialty for personal, commercial and specialty lines (e.g. warranty, travel); the Group is not present in life, marine or other forms of P&C BPO
- Fleet managers
- Automotive OEMs.
