Vendor Analysis
published on Feb 21, 2014
Report Overview:
Paris-headquartered Steria is a provider of IT and BPO services. The company had 2012 revenues of €1.82bn (~$2.37bn). Q1-Q3 2013 revenues were €1,317m.
Who is this Report for:
NelsonHall's Application Outsourcing Vendor Assessment for Steria is a comprehensive assessment of Steria's application outsourcing offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for application outsourcing services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the application services, application support and maintenance sectors.
Scope of this Report:
The report provides a comprehensive and objective analysis of Steria's application outsourcing offerings, capabilities, and market and financial strength, including:
- Analysis of the company's offerings and key service components
- Revenue estimates
- Identification of the company's strategy, emphasis and new developments
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's strengths, weaknesses and outlook.
Key Findings & Highlights:
After the acquisition of Xansa, Steria launched its Application Portfolio Management (APM). APM is both a service line and service offering. APM, as a service line, is part of the four horizontal industrial service lines of Steria, along with software testing, infrastructure management and BPO. The purpose of industrial service lines is to
- Offer a factory-based service to clients, based on standard tools and business processes as well as invest in automation tools
- Support sales team on large bids
- Create and coordinate service offerings.
In July 2012, Steria launched an enhanced version of its application management offering, RightApps Management (RightApps). RightApps Management has several goals:
- Positioning Steria more clearly on the multi-year application management contracts side including consulting, maintenance & support and embedded systems integration work. The previous brand, APM tended to position Steria more on the consulting side than on execution
- Differentiating Steria with an outcome service-based pricing model.
Since 2012, Steria has put further work into its AM offering::
- Further deepened its offerings and capabilities with underlying tools and frameworks
- Developed an adjacent offering, Right Apps Modernization, addressing opportunities to transform legacy applications, preferably as part of multi-year AM contracts or as standalone projects of their own
- Coordinating AM activities from a commercial perspective, with software testing and IT infrastructure management.
