Vendor Analysis
published on May 09, 2014
Report Overview:
Sopra HR Solutions, part of the Sopra group, headquartered in France, is a payroll outsourcing provider, founded in 1968 as an application services vendor; it has more recently been building BPO capabilities, particularly in human resources and banking.
Who is this Report for:
NelsonHall's Payroll Outsourcing Vendor Assessment for Sopra HR Solutions is a comprehensive assessment of Sopra HR Solutions' Payroll Outsourcing offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll process outsourcing RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector
- HR decision makers.
Scope of this Report:
The report provides a comprehensive and objective analysis of Sopra HR Solutions' payroll outsourcing offering, capabilities, and market and financial strength, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.
Key Findings & Highlights:
It has ~350 employees dedicated to its payroll business and provides services to 10 European countries: France, Spain, Belgium, Germany, Luxembourg, U.K. Switzerland, Italy, Morocco and Tunisia; the main countries serviced (with over 80% of payslips) are France and Spain. Managed payroll services represents around 10% of all customers, most of which are in Spain.
Payroll processing services (80% of revenue share) include:
- Payroll processing
- Payroll outputs including reports, interfaces, lodgments, bank file, financial posting and payslips
- Regulatory compliance
- Supply of payroll or integrated payroll/HRIS with applications maintenance and hosting.
Managed payroll services (20% of revenue share) include:
- Managed processes with payroll subject matter expertise
- Managing operations including accuracy and timeliness of payroll process
- Data entry including Tier 1 and 2 helpdesk in local language and using in-country resources.
