Vendor Analysis
published on Jun 11, 2014
Report Overview:
This NelsonHall vendor assessment analyzes EXL's offerings and capabilities in the auto insurance sector.
EXL is one of a number of auto insurance companies analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's Auto Insurance BPO profile on EXL is a comprehensive assessment of EXL's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of auto insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of EXL's auto insurance BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Auto is a significant component of EXL's insurance business, where it is particularly looking to grow its presence in U.K./Europe.
While most (around 80%) of EXL's auto clients are based in the U.S., EXL's auto strategy is more U.K. and European focused and it has ambitious growth plans, including possible acquisitions in the next 3-5 years.
