Vendor Analysis
published on Feb 17, 2015
Report Overview:
Xerox Services' H&W service offering includes H&W administration (including COBRA and voluntary benefits administration); spending account administration (including FSAs, HSAs, and HRAs); absence management/leave of absence administration; healthcare exchanges (including both active and retiree exchanges); and audit services.
Who is this Report for:
NelsonHall's H&W Services vendor assessment for Xerox Services is a comprehensive assessment of Xerox Services' H&W offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of H&W and identifying vendor suitability for H&W RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the H&W sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Xerox Services' H&W offering, capabilities, and market and financial strength, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Xerox Services' H&W offerings are provided on a standalone basis, can be bundled together, bundled with other benefits administration offerings, or bundled within wider multi-process HR outsourcing arrangements.
Xerox Services targets organizations with >3k employees for its H&W services.
In total, Xerox Services has ~390 benefits administration clients, and serves ~3.3m H&W participants.
