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Report information:

Global HRO Market Forecast: 2015 - 2019

Market Forecast

by Gary Bragar

published on Nov 23, 2015

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Report Overview:

NelsonHall's "Global HRO Market Forecast: 2015-2019" consists of 79 pages. It is a comprehensive forecast of the HR BPO and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of HRO service lines, 40 geographies, and 30 industry sectors.

Who is this Report for:

NelsonHall's "Global HRO Market Forecast: 2015-2019" report is a comprehensive market forecast report designed for:

  • Sourcing managers monitoring the HR outsourcing (HRO) industry and identifying vendor suitability for shortlists and RFPs
  • Executives seeking assistance in identifying levels of HRO vendor presence by service line and geography
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a forecast for the global HR outsourcing market overall and by geography and by service line. It covers the following:

  • The HRO market size for 2014 and the forecast for the HRO market through 2015 to 2019
  • The HRO market size and forecast for North America, specifically covering the U.S. and Canada, EMEA, specifically covering U.K., France, Germany, and Italy, Asia Pacific and Latin America
  • The HRO market size and forecast for multi-process HRO, payroll services, PEO, RPO, learning BPO, & benefits administration
  • Identification of the leading vendors together with their revenues and market shares by geography and service line.

Key Findings & Highlights:

The HRO market continues to grow steadily, with high growth in RPO and PEO services counterbalancing more modest growth in benefits administration, payroll services, and multi-process HRO.

Overall:

  • HR outsourcing still purchased in hybrid form or utilizing best of breed suppliers
  • Technology increasingly cloud-based for agility & and mobile-enabled for ease of MSS/ESS
  • Organizations still striving for single view of the employee
  • Workforce administration and payroll the core components of HRO
  • Talent management services either in-house or via best-of-breed
  • RPO and MSP combining, with MSP moving to SOW to deliver outcomes
  • Learning services moving to on-demand mobile-enabled micro-learning
  • Analytics & AI hold promise for the future with early adoption in recruitment.

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