Vendor Analysis
published on May 23, 2016
Report Overview:
This NelsonHall vendor assessment analyzes ADP’s offerings and capabilities in Cloud Based HR Services.
Who is this Report for:
NelsonHall’s cloud based HR services vendor assessment for ADP is a comprehensive assessment of ADP’s cloud based HR services offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of cloud based HR services and identifying vendor suitability for cloud based HR services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the cloud-based HR services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of ADP’s cloud based HR services offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
ADP is a U.S. headquartered global provider of cloud based HCM solutions and services.
The company’s cloud based MPHRO offering includes payroll services, time and labor management services, benefits administration, RPO/recruiting and selection, HR administration/employee data management, regulatory and compliance services, technology management/HRIS, and employee call center.
ADP’s cloud based MPHRO services are offered exclusively on its proprietary SaaS HCM systems including:
- ADP Workforce Now: for mid-sized North American organizations up to ~3k employees (ADP Workforce Now Comprehensive Services)
- ADP Vantage HCM: for U.S. headquartered organizations with >1k employees (U.S. COS)
- ADP GlobalView (based on SAP HCM): for large multinational MPHRO clients (combined with ADP Streamline for smaller employee populations).
ADP has ~8.8k multi-process clients and serves ~2m employees, of which ~108 are COS clients.
