Quarterly Update
published on Oct 20, 2016
Report Overview:
NelsonHall’s Quarterly Update on TCS provides a snapshot of developments at TCS in the last quarter.
Who is this Report for:
NelsonHall’s Quarterly Update on TCS provides a snapshot of developments at TCS in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.
Both programs are designed for:
- Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
- Sourcing managers monitoring the capabilities of existing suppliers of IT outsourcing services and identifying vendor suitability for IT services
- Consultants advising clients on vendor selection
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the BPO/IT services sector.
Scope of this Report:
The report provides a quarterly update on TCS, looking at financial performance and key developments during the period.
It accompanies NelsonHall’s Key Vendor Assessment program which looks at TCS’ IT and BPO offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphases and new developments
- Revenue breakdowns
- Analysis of the company’s offerings and key service components
- Analysis of the profile of the company’s client base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.
Key Findings & Highlights:
Q2 FY17 an “unusual quarter” with unexpected softness in Retail, and project delays in BFSI and in India. Margin impacted by $26m settlement with Orange County; S&M spend also probably increasing
Outside ADM, IT infrastructure services, engineering services, and BPO also continues to deliver double digit growth, though growth decelerating in infrastructure services
While attrition remains very low, variable pay for some (excluding bottom of the pyramid) will be lower: may lead to increased attrition in H2 ‘Digital’ accounted for 16.1% of total revenues (~$704m), a y/y growth of 30% in CC, but up just 1.5% sequentially, reflecting project delays in banking and retail
Set up a Blockchain CoE
Claims to have now trained 180k employees through the TCS Digital Learning platform, further enabling their digital skills.
