Vendor Analysis
published on Nov 22, 2017
Report Overview:
This NelsonHall vendor assessment analyzes Conduent's capabilities and offerings in benefits administration.
Who is this Report for:
NelsonHall’s benefits administration vendor assessment for Conduent is a comprehensive assessment of Conduent’s benefits administration services offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the benefits administration sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Conduent’s benefits administration offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Conduent is a business process services (BPS) provider, created in January 2017 from a divesture from Xerox.
Conduent’s benefits administration services offering includes DB administration, DC administration, group annuity administration, H&W administration, voluntary benefits administration, COBRA administration, spending account administration, ACA services, private exchanges, absence management, audit services, and global benefits services.
Conduent has ~347 benefits administration clients and serves ~12.1m participants.
