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Report information:

WNS - Next Generation Life, Annuities & Pensions BPS

Vendor Analysis

by NelsonHall Analyst

published on Nov 28, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in Next Generation Life, Annuities & Pensions BPS.

Who is this Report for:

NelsonHall’s next generation life, annuities and pensions BPS profile on WNS is a comprehensive assessment of WNS’ offerings and capabilities designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of Life, annuities and pensions BPS services and identifying vendor suitability for life, annuities and pensions BPS RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector.  

 

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS’  next generation life, annuities and pensions BPS offerings and capabilities, and market and financial strengths, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook 
  • Revenue estimates 
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s offerings and key service components 
  • Analysis of the company’s delivery capabilities including toolsets and the location of delivery locations.  

Key Findings & Highlights:

WNS focuses on four main business areas in life, annuities, and pensions (LA&P): 

  • Customer interaction center: phone, mobile, contact center/chat, web, email, and social media 
  • Operational services: pensions, life insurance, annuities, closed books, health insurance, personal, and commercial lines 
  • Decision support: actuarial and research analytics 
  • Shared services: procurement and claims supply chain, finance and accounting, HR, payroll and benefits administration, consulting services. 

WNS operates as a fully licensed TPA administrator in all 44 U.S. states which have this regulatory requirement. 

 

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