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Report information:

OneSource Virtual - Cloud HR Transformation Services 2023

Vendor Analysis

by Elizabeth Rennie

published on Mar 16, 2023

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Report Overview:

This NelsonHall assessment analyzes OneSource Virtual’s offerings and capabilities in Cloud HR Transformation services

Who is this Report for:

NelsonHall’s Cloud HR Transformation Services profile on OneSource Virtual (OSV) is a comprehensive assessment of OSV’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud HR Transformation services and identifying vendor suitability for Cloud HR Transformation Service RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Cloud HR Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of OSV’s Cloud HR Transformation Services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, opportunities, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

OSV, founded in 2008 and headquartered in Dallas, Texas, is a privately-owned service provider focused on offering Workday-based services. OSV seeks to meet the needs of the Workday market with complementary operational products and services, including the application of technology such as robotic process automation (RPA). In 2013, OSV patented its proprietary Atmosphere application to offer advanced in-tenant operational features to support Workday services. OSV has continued to invest in technology to digitalize and automate processes and has a suite of Workday-specific products to enhance Workday technology.

In 2022, OSV announced the decision to divest its professional services and application management divisions to Cognizant by the end of the year. These divisions offered Workday deployment and consulting as well as Workday technical services. The rationale for the divesture is to enable OSV to focus on BPaaS services.

OSV’s core businesses are:

  • Payroll and HR services: including global payroll services (where the U.S., Canada, and U.K. payrolls are typically serviced on the Workday platform and additional countries are supported through a partner network), workforce administration, employee verification, garnishments, tax, benefits, and COBRA administration. In this business, all clients adopt payroll and/or tax services, and a subset adds HR services alongside
  • Finance and accounting services: including global accounts payable automation services (managed AP, AP administration, fulfillment, AP imaging, 1099 distribution, and 1096 filing), as well as procure-to-pay services (Invoice Pay and Supplier Management).

Buyers looking for a provider that has significant Workday expertise in delivering HR services should consider this vendor. 

 

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