This is the last in the 3-part series of blogs about NelsonHall’s Compass sessions, recapping the benefits of these sessions and looking at further feedback from our clients.

NelsonHall’s vendor clients are increasingly taking advantage of Compass sessions, which provide valuable strategic input direct to participating executives, assisting them in developing their company’s positioning and offerings. A NelsonHall analyst provides specific insights about the vendor’s capabilities and performance and the direction of the market.

Essentially, this is a SWOT analysis with actionable insights for a specific service line covered in one of our NEAT projects. These insights include performance in comparison with the vendor’s peers, their strengths, areas of opportunity that can be worked on, and feedback from the vendor’s clients and the wider industry. There is a strong emphasis on potential product and service enhancements.

To derive the best value from a Compass session, it is important for your key stakeholders to take part, and this may include business unit heads, subject matter experts, and key marketing executives. It is a great opportunity for all concerned to derive direct, independent and insightful feedback on the performance of their business.

Below is just some of the client feedback that our Compass sessions have garnered:

“Wow! Great call! I was getting lots of messages from folks about how valuable the call was and the depth of the material was excellent...thank you for your time and your expertise.” – IBM

“Thank you so much for sharing key insights on our positioning and also competitive information which is very helpful.” – Infosys

              “This has been awesome, I got a lot out of it.” – Alight

“Everyone should take advantage of Compass sessions; they are missing out if they don’t.” – Concentrix

“NelsonHall Compass sessions are a real differentiator, the knowledge from the analysts and depth of information is the best.” – Conduent

“Excellent, just right, concise and clear. This reinforced our thoughts. Really great, thank you.” – U.S. business service provider

“The team really likes your style and overview of the market, very knowledgeable. We like working with NelsonHall.” – Kyndryl

Clients often consider a single Compass session as an excellent RoI for their entire subscription fee. To arrange a Compass session for your company, please reach out to Guy Saunders, Beth Lindquist, or me.