latest market analysis
in Life & Annuities:
Transforming L&A BPS with End-to-End Digitalization
May 06, 2020 | Market Analysis by Sven Lohse
NelsonHall's market analysis "Transforming L&A BPS with End-to-End Digitalization" details the current state of the market and analyzes the ramifications of the most significant trends for both the buyers and vendors of L&A BPS. Key trends in the L&A BPS market will continue to be driven by: Touchless Proces [...]view this reportdownload abstract
NEAT analysis:
Life, Annuities & Pensions BPS 2020
Published on: May 26, 2020 by John WillmottLatest Life & Annuities Market Forecast
NelsonHall's Self-Service Forecast Tool
This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
access forecast toolfeatured blog posts on
Life & Annuities:
-
Infosys McCamish Life & Annuities Platforms Combining Depth of Policy Coverage & Breadth of Customer Experience
Nov 20, 2020, by John WillmottFor some time, life & annuities carriers have suffered from a multitude of legacy platforms, with each implemented to handle a particular style of product that was either not handled by its predecessor or was added through the acquisition of a set of blocks from another carrier. Th[...]
-
Atos to Leverage New Aegon Contract to Challenge for U.K. Life & Pensions Closed Books
Nov 30, 2018, by John WillmottIn 2016, Atos was awarded a 13-year life & pensions BPO contract by Aegon, taking over from the incumbent Serco and involving the transfer of ~300 people in a center in Lytham St Annes. The services provided by Atos within this contract include managing end-to-end operations, fr[...]
-
SE2’s Digital Transformation: Enabling Future-Proof Life Insurance & Annuities
Oct 19, 2017, by Suri NairNelsonHall recently attended the SE2 Partnership Forum, entitled ‘Future-proof: From Here to Digital’, in Washington D.C., where the main focal point of discussion was the challenge of digital transformation in the life insurance and annuity sector. Here I look at a numb[...]
-
Wipro: Applying RPA to Insurance Claims & New Business, Looking to Holmes to Support KYC
Jun 23, 2016, by NelsonHall AnalystThis is the first in a series of blog articles looking at how business process outsourcing vendors are applying RPA and AI in the insurance sector. First up: Wipro. Wipro started its automation journey in the late noughties and has since gone on to set up a dedicated RPA p[...]
-
IBM Cloud Infrastructure Investments Lead IBM Outsourcing Transformation
Feb 04, 2015, by Rachael StormonthOverall IBM Group revenues in 2014 declined 6% (-1% in CC and excluding divestitures). However, IBM is in the midst of a major adjustment of its portfolio. In line with this, the company is reporting $25bn in revenues (and 16% revenue growth) in 2014 (out of a total of $92.8bn) from its "str[...]
latest blog posts on
Life & Annuities:
-
Infosys McCamish Life & Annuities Platforms Combining Depth of Policy Coverage & Breadth of Customer Experience
Nov 20, 2020, by John WillmottFor some time, life & annuities carriers have suffered from a multitude of legacy platforms, with each implemented to handle a particular style of product that was either not handled by its predecessor or was added through the acquisition of a set of blocks from another carrier. Th[...]
-
Atos to Leverage New Aegon Contract to Challenge for U.K. Life & Pensions Closed Books
Nov 30, 2018, by John WillmottIn 2016, Atos was awarded a 13-year life & pensions BPO contract by Aegon, taking over from the incumbent Serco and involving the transfer of ~300 people in a center in Lytham St Annes. The services provided by Atos within this contract include managing end-to-end operations, fr[...]
-
SE2’s Digital Transformation: Enabling Future-Proof Life Insurance & Annuities
Oct 19, 2017, by Suri NairNelsonHall recently attended the SE2 Partnership Forum, entitled ‘Future-proof: From Here to Digital’, in Washington D.C., where the main focal point of discussion was the challenge of digital transformation in the life insurance and annuity sector. Here I look at a numb[...]
-
Insurance BPS: Delivery & Service Line Trends for 2017
Feb 09, 2017, by NelsonHall AnalystThe insurance outsourcing industry is moving at a fast pace in response to the need for rapid deployment of digital platforms and offerings, as well as advancements in new distribution models that are emerging via ‘insurtech’ start-ups. Here I take a look at some of the key[...]
-
HCL: Applying RPA to Reduce Customer Touch Points in Closed Book Life Insurance
Nov 08, 2016, by John WillmottThis is the third in a series of blogs looking at how business process outsourcing vendors are applying RPA in the insurance sector. HCL provides closed book life insurance outsourcing services, and is currently engaged in RPA initiatives with three insurance clients. In order to capture custo[...]
Subscribe here to receive
free blog alerts for this blog:
Life & Annuities twitter coverage:
Follow NelsonHall analysts to monitor ongoing developments in Life & Annuities
latest Life & Annuities tracking service articles
CGI Announces Q1 FY21 Revenues Down 1.2% (Down 3.6% in CC) to CDN$3,019m
Jan 27, 2021 | Financial Results by Charlotte Carter
WNS Announces Q3 FY21 Net Revenues Down 1.6% (Down 0.3% in CC) to $224.5m
Jan 21, 2021 | Financial Results by Charlotte Carter
Accenture Acquires Wolox, Expanding Agile Development Capabilities in Argentina
Jan 15, 2021 | Mergers and Acquisitions by Rachael Stormonth
HCL Technologies Announces Q3 FY21 Revenues Up 2.9% (Up 1.1% in CC) to $2,616.6m
Jan 15, 2021 | Financial Results by Charlotte Carter
Infosys to Acquire Carter Digital, Expanding WONGDOODY into Australia
Jan 14, 2021 | Mergers and Acquisitions by Rachael Stormonth
Infosys Announces Q3 FY21 Revenues Up 8.4% (Up 6.6% in CC) to $3,516m
Jan 13, 2021 | Financial Results by Charlotte Carter
TCS Announces Q3 FY21 Revenues Up 2.1% (Up 0.4% in CC) to $5,702m
Jan 13, 2021 | Financial Results by Charlotte Carter
Wipro Announces Q3 FY21 Revenues Down 1.1% (Down 2.0% in CC) to $1,992m
Jan 13, 2021 | Financial Results by Charlotte Carter
Accenture Acquires Real Protect, Expanding MSS Capabilities in Brazil
Jan 11, 2021 | Mergers and Acquisitions by Rachael Stormonth
Cognizant to Acquire Linium to Expand ServiceNow Capabilities
Jan 11, 2021 | Mergers and Acquisitions by Rachael Stormonth