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NelsonHall's NEAT reports available

NelsonHall, the leading global BPO and IT outsourcing analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process outsourcing and IT outsourcing.

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CMS in Retail & CPG

published 2016-08-10 | Project by Vicki Jenkins

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CMS services specifically for the Retail & CPG sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated are Aegis, Alorica, Capita, Convergys, CSS Corp, EGS, HGS, Sitel, Sutherland, Tech Mahindra, Teleperformance, Transcosmos, and Xerox Services. To find out more, contact Guy Saunders at [email protected]
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LA&P BPS

published 2016-08-05 | Project by Panos Filippidis

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Life, Annuities & Pensions (LA&P) business process services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on legacy policy cost reduction, process modernization, and annuities. Vendors evaluated are: Capita, CSC, EXL, Genpact, HCL Technologies, IFDS, Infosys, Kane, NIIT Technologies, se2, TCS, and WNS. To find out more, contact Guy Saunders at [email protected]
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Retail Banking BPS

published 2016-08-02 | Project by Andy Efstathiou

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering industry-specific business process services (BPS) to the Retail Banking sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Deposits, Payments, and Loans. Vendors evaluated are Atos, Avaloq, Capgemini, Capita, Cognizant, Concentrix, Fidelity Information Services, Firstsource, Genpact, HCL Technologies, Hexaware, Infosys, NIIT, SLK, Tata BSS, TCS, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected]
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Software Testing

published 2016-07-26 | Project by Dominique Raviart

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering software testing services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in specific focus areas (market segments) including Digital Focus, Consulting Focus, Efficiency Focus, Pure-Play Focus, and Transformation Focus. Vendors evaluated are: Accenture, Amdocs, Atos, Capgemini, Ciber, Cigniti, Cognizant, CSC, CSS Corp, Dell Services, Hexaware, IBM, Infosys, L&T Infotech, Mindtree, NIIT Technologies, NTT Data, Olenick & Associates, QA Infotech, Qualitest Group, SQS, TCS, Tech Mahindra, and Virtusa Polaris. To find out more, contact Guy Saunders at [email protected]
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Multi-Process HRO

published 2016-06-28 | Project by Amy Gurchensky

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering multi-process HRO (MPHRO) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on Streamlined HR Process Capability, Multi-Country Standardization Capability, and HR BPaaS Capability. Vendors evaluated are ADP, Aon Hewitt, Ascender, Capgemini, Capita, Genpact, HCL,HP Enterprise Services, IBM, Infosys, Neeyamo, NGA HR, OneSource Virtual, TCS, Wipro, WNS, Xerox Services, and Zalaris. To find out more, contact Guy Saunders at [email protected]
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