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NelsonHall's Vendor Intelligence Program is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.

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Cloud & Infrastructure Management

Insightful Analysis to Drive Your Cloud Strategy. NelsonHall's Cloud & Infrastructure Management Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their IT activities.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

Atos - Cognitive & Self-Healing IT Infrastructure Management Services
Mar 31, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Atos' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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Getronics - Cognitive & Self-Healing IT Infrastructure Management Services
Feb 20, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Getronics' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Wipro - Cognitive & Self-Healing IT Infrastructure Management Services
Feb 13, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Wipro's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Tata Consultancy Services - Cognitive & Self-Healing IT Infrastructure Management Services
Feb 11, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Tata Consultancy Services' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Tech Mahindra - Cognitive & Self-Healing IT Infrastructure Management Services
Jan 21, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Tech Mahindra's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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Infosys - Cognitive & Self-Healing IT Infrastructure Management Services
Jan 14, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Infosys' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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Unisys - Cognitive & Self-Healing IT Infrastructure Management Services
Jan 02, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Unisys' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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Coforge - Cognitive & Self-Healing IT Infrastructure Management Services
Dec 20, 2024 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Coforge's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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NTT DATA - Cognitive & Self-Healing IT Infrastructure Management Services
Dec 13, 2024 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes NTT DATA's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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LTIMindtree - Cognitive & Self-Healing IT Infrastructure Management Services
Dec 04, 2024 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes LTIMindtree's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
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Covered vendor profiles within the Cloud & Infrastructure Management program

latest market analysis
in Cloud & Infrastructure Management:

Cognitive & Self-Healing IT Infrastructure Management Services
Mar 31, 2025 | Market Analysis by John Laherty
NelsonHall’s market analysis of IT infrastructure management services consists of 101 pages. [...]
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NEAT analysis:

Cognitive & Self-Healing IT Infrastructure Management 2025

Published on: March 25, 2025 by John Laherty

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services, cognitive service desk, and AI. Vendors evaluated for this NEAT are: Accenture, Atos, Coforge, DXC, Getronics, Infosys, Kyndryl, LTIMindtree, Movate, Mphasis, NTT DATA, TCS, Tech Mahindra, Unisys, UST, and Wipro. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].

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Latest Cloud & Infrastructure Management Market Forecast

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
Cloud & Infrastructure Management:

Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem

Jul 15, 2025, by John Laherty

AI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]

read post
Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure

Apr 11, 2025, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet client dema[...]

read post
TCS ERP on Cloud: Focusing on SAP Modernization and Monitoring

Sep 03, 2024, by Dominique Raviart

We recently talked with TCS about its ERP on Cloud offering. The SAP ecosystem has been going through intense change, with the planned end of SAP ECC support from December 31, 2027, and transformation with S/4HANA and recent Clean Core SAP initiatives. The change is driving accelerated[...]

read post
Enterprises Must Ramp Cognitive & Self-Healing IT Infrastructure Management to Drive NoOps Environments

Mar 17, 2023, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]

read post
BT Merges Global & Enterprise Units to Simplify GTM and Save Costs

Jan 13, 2023, by Dominique Raviart

A New Focused Division BT has announced the merger of its two ICT services units, Global and Enterprise, into a new division, BT Business. The new division will have pro-forma revenues of £8.5bn and an EBITDA of £2bn. The current CEO of Global will lead BT Busines[...]

read post

view all blog posts

latest blog posts on
Cloud & Infrastructure Management:

Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem

Jul 15, 2025, by John Laherty

AI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]

read post
Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure

Apr 11, 2025, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet client dema[...]

read post
TCS ERP on Cloud: Focusing on SAP Modernization and Monitoring

Sep 03, 2024, by Dominique Raviart

We recently talked with TCS about its ERP on Cloud offering. The SAP ecosystem has been going through intense change, with the planned end of SAP ECC support from December 31, 2027, and transformation with S/4HANA and recent Clean Core SAP initiatives. The change is driving accelerated[...]

read post
Enterprises Must Ramp Cognitive & Self-Healing IT Infrastructure Management to Drive NoOps Environments

Mar 17, 2023, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]

read post
BT Merges Global & Enterprise Units to Simplify GTM and Save Costs

Jan 13, 2023, by Dominique Raviart

A New Focused Division BT has announced the merger of its two ICT services units, Global and Enterprise, into a new division, BT Business. The new division will have pro-forma revenues of £8.5bn and an EBITDA of £2bn. The current CEO of Global will lead BT Busines[...]

read post

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