toggle expanded view

in IT Services:
- go to program home all market analyses all vendor assessments visit the blog manage email alerts contact analysts contract database

programcode = ITSCLO
programid = 148
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Cloud & Infrastructure Management:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Cloud & Infrastructure Management

Track the pattern of service adoption by monitoring Cloud & Infrastructure Management contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

You are here: Home > Sourcing Expertise > IT Services > Cloud & Infrastructure Management

Cloud & Infrastructure Management

Insightful Analysis to Drive Your Cloud Strategy. NelsonHall's Cloud & Infrastructure Management Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their IT activities.

Subscribe to RSS feed

login here to get access:

latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

Atos - Cognitive & Self-Healing IT Infrastructure Management Services
Mar 31, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Atos' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Getronics - Cognitive & Self-Healing IT Infrastructure Management Services
Feb 20, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Getronics' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Wipro - Cognitive & Self-Healing IT Infrastructure Management Services
Feb 13, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Wipro's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Tata Consultancy Services - Cognitive & Self-Healing IT Infrastructure Management Services
Feb 11, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Tata Consultancy Services' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Tech Mahindra - Cognitive & Self-Healing IT Infrastructure Management Services
Jan 21, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Tech Mahindra's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Infosys - Cognitive & Self-Healing IT Infrastructure Management Services
Jan 14, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Infosys' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Unisys - Cognitive & Self-Healing IT Infrastructure Management Services
Jan 02, 2025 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Unisys' offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
Coforge - Cognitive & Self-Healing IT Infrastructure Management Services
Dec 20, 2024 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes Coforge's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
NTT DATA - Cognitive & Self-Healing IT Infrastructure Management Services
Dec 13, 2024 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes NTT DATA's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract
LTIMindtree - Cognitive & Self-Healing IT Infrastructure Management Services
Dec 04, 2024 | Vendor Analysis by John Laherty
This NelsonHall assessment analyzes LTIMindtree's offerings and capabilities in cognitive and self-healing IT infrastructure management services [...]
view this report download abstract

browse all vendor assessments

Vendor coverage

Covered vendor profiles within the Cloud & Infrastructure Management program

latest market analysis
in Cloud & Infrastructure Management:

Cognitive & Self-Healing IT Infrastructure Management Services
Mar 31, 2025 | Market Analysis by John Laherty
NelsonHall’s market analysis of IT infrastructure management services consists of 101 pages. [...]
view this report download abstract

browse reports

NEAT analysis:

Cognitive & Self-Healing IT Infrastructure Management 2025

Published on: March 25, 2025 by John Laherty

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services, cognitive service desk, and AI. Vendors evaluated for this NEAT are: Accenture, Atos, Coforge, DXC, Getronics, Infosys, Kyndryl, LTIMindtree, Movate, Mphasis, NTT DATA, TCS, Tech Mahindra, Unisys, UST, and Wipro. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].

request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality

View NEAT project Explore Market Analysis View all projects

Latest Cloud & Infrastructure Management Market Forecast

NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

access forecast tool

featured blog posts on
Cloud & Infrastructure Management:

Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure

Apr 11, 2025, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]

read post
TCS ERP on Cloud: Focusing on SAP Modernization and Monitoring

Sep 03, 2024, by Dominique Raviart

We recently talked with TCS about its ERP on Cloud offering. The SAP ecosystem has been going through intense change, with the planned end of SAP ECC support from December 31, 2027, and transformation with S/4HANA and recent Clean Core SAP initiatives. The change is driving accelerated[...]

read post
Enterprises Must Ramp Cognitive & Self-Healing IT Infrastructure Management to Drive NoOps Environments

Mar 17, 2023, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]

read post
BT Merges Global & Enterprise Units to Simplify GTM and Save Costs

Jan 13, 2023, by Dominique Raviart

A New Focused Division BT has announced the merger of its two ICT services units, Global and Enterprise, into a new division, BT Business. The new division will have pro-forma revenues of £8.5bn and an EBITDA of £2bn. The current CEO of Global will lead BT Busines[...]

read post
Enterprises Must Expedite Hybrid Multi-Cloud Initiatives to Drive Business Outcomes

Aug 11, 2022, by John Laherty

NelsonHall recently completed an in-depth analysis of end-to-end cloud infrastructure management services, in which we spoke to multiple leading IT services vendors and their clients. This blog looks at some of the key themes from this research, the investments vendors need to make to [...]

read post

view all blog posts

latest blog posts on
Cloud & Infrastructure Management:

Enterprises Utilizing AI to Drive Business Outcomes from Cognitive & Self-Healing IT Infrastructure

Apr 11, 2025, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]

read post
TCS ERP on Cloud: Focusing on SAP Modernization and Monitoring

Sep 03, 2024, by Dominique Raviart

We recently talked with TCS about its ERP on Cloud offering. The SAP ecosystem has been going through intense change, with the planned end of SAP ECC support from December 31, 2027, and transformation with S/4HANA and recent Clean Core SAP initiatives. The change is driving accelerated[...]

read post
Enterprises Must Ramp Cognitive & Self-Healing IT Infrastructure Management to Drive NoOps Environments

Mar 17, 2023, by John Laherty

NelsonHall recently completed an in-depth analysis of cognitive & self-healing IT infrastructure management services, researching the capabilities of leading IT services vendors and the requirements of their clients. This blog looks at the investments vendors need to make to meet c[...]

read post
BT Merges Global & Enterprise Units to Simplify GTM and Save Costs

Jan 13, 2023, by Dominique Raviart

A New Focused Division BT has announced the merger of its two ICT services units, Global and Enterprise, into a new division, BT Business. The new division will have pro-forma revenues of £8.5bn and an EBITDA of £2bn. The current CEO of Global will lead BT Busines[...]

read post
Enterprises Must Expedite Hybrid Multi-Cloud Initiatives to Drive Business Outcomes

Aug 11, 2022, by John Laherty

NelsonHall recently completed an in-depth analysis of end-to-end cloud infrastructure management services, in which we spoke to multiple leading IT services vendors and their clients. This blog looks at some of the key themes from this research, the investments vendors need to make to [...]

read post

view all blog posts

Subscribe here to receive
free blog alerts for this blog: