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Social Media CX Services
Feb 23, 2021 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Social Media CX Servicesconsists of 91 pages. [...]view this reportdownload abstract
NEAT analysis:
Social Media Customer Experience Services 2021
Published on: February 2, 2021 by Ivan KotzevLatest Digital Experience Services Market Forecast
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Digital Experience Services:
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Tech Mahindra Orchestrating CX Transformation: Interview with Birendra Sen
Sep 16, 2021, by Ivan KotzevEarlier this summer, I spoke with Birendra Sen, Business Leader, Tech Mahindra Business Process Services, on the building blocks of customer experience transformation and lessons from the pandemic. What are the main customer experience objectives for companies in 2021 and 2022? B[...]
latest blog posts on
Digital Experience Services:
-
Tech Mahindra Orchestrating CX Transformation: Interview with Birendra Sen
Sep 16, 2021, by Ivan KotzevEarlier this summer, I spoke with Birendra Sen, Business Leader, Tech Mahindra Business Process Services, on the building blocks of customer experience transformation and lessons from the pandemic. What are the main customer experience objectives for companies in 2021 and 2022? B[...]
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Capita Awarded 5 Year CX Services Contract by Scottish Power
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DXC Announces Q4 FY22 Revenues Down 8.6% to $4,008m
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T-Systems Announces Q1 2022 Revenues Down 2% to €996m
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Transcom Announces Q1 2022 Revenues Up 16.4% (Up 7.3% Organic) to €175.6m
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Atento Announces Q1 2022 Revenues Down 3.8% (Down 2.3% in CC) to $356.6m
May 11, 2022 | Financial Results by Ivan Kotzev
Concentrix to Acquire ServiceSource to Expand B2B Sales
May 09, 2022 | Mergers and Acquisitions by Ivan Kotzev
Genpact Announces Q1 2022 Revenues Up 12.9% (Up 14% in CC) to $1,068.4m
May 06, 2022 | Financial Results by Charlotte Carter