The way organizations manage source-to-contract is gradually transforming, driven by the need for smarter insights, tighter integration, and better business alignment. Organizations are no longer just looking for sourcing support; they need actionable insights, digital agility, and solutions that can navigate complexity in real time. Consequently, tech enablement in areas such as intake orchestration, autonomous sourcing, and platform-led category management is supporting these requirements.

WNS Procurement addresses this need through its digital suite, The Smart Cube, an integrated accelerator designed to deliver insights and analytics, category management, project management, and risk management, all aimed at driving procurement transformation.

The Smart Cube has been enhanced to become WNS Procurement's digital suite, reflecting its broader AI+HI vision for transforming procurement. WNS Procurement will continue integrating The Smart Cube into existing and new procurement transformation and managed services engagements.

The Smart Cube digital suite comprises four components and an integrated GenAI-powered procurement intelligent agent, PIA+. The four components are: Category PRO, Amplifi PRO, SmartRisk PRO, and Pipeline PRO.

Category PRO for End-to-End Category Management

Category PRO is a configurable workspace for category planning, strategy development, execution, and monitoring. In combination with Pipeline PRO (see below), it can be used to increase the productivity of category managers and shorten sourcing cycle times, with Category Pro providing the insights and intelligence to build category strategy and Pipeline PRO helping category managers to more effectively manage the project pipeline and savings tracking.

For example, a Fortune 500 FMCG client faced challenges in deriving insights due to disconnected systems, an inconsistent category planning approach, and a reactive approach to changing market conditions, resulting in lost savings opportunities and delayed risk mitigation. With Category PRO, WNS Procurement delivered a unified digital workspace to consolidate market intelligence, KPIs, contract analytics, and strategic initiatives across six indirect categories. This resulted in higher productivity of category managers, better risk anticipation, and increased focus on value-generating initiatives.

Amplifi PRO for Commodity and Supplier Intelligence

Amplifi PRO is a digital enabler that focuses on delivering market intelligence around direct and indirect spend categories, supplier discovery, commodity intelligence, and key trends. It can assist category managers in cost containment by providing real-time information, such as commodity intelligence, category insights and dashboards, and inflation indices.

For example, a Fortune 50 healthcare company struggled with cost containment due to market volatility. WNS Procurement deployed Amplifi PRO to provide over 800 category dashboards and AI-driven commodity forecasts. This resulted in a $8m inflation impact neutralized in one year, improved negotiation power, and ~90% price forecast accuracy.

SmartRisk PRO for Supplier Risk Management

SmartRisk PRO is a risk intelligence platform that continuously monitors supplier and category risks and assists category managers and procurement teams to assess and mitigate those risks. This helps strengthen supplier governance by building resilience against supply risk and cost fluctuations using commodity price data.

For example, an aerospace and defense company sought better supplier risk visibility. Using SmartRisk PRO, WNS Procurement enabled continuous assessment across ~70 parameters, integrating financial, ESG, and operational risk factors. This strengthened supplier governance, enhanced ESG compliance, and early risk mitigation through AI-generated alerts.

PipelinePRO for Purchasing Process Automation and Compliance

Pipeline PRO is a project management tool that aims to transform the stakeholder experience and project lifecycle management using buying guidance, policy digitalization and query handling, procurement project workflow automation, and savings tracking and validation.

It provides centralized project tracking and helps reduce the volume of helpdesk queries. For example, a U.S.-based health insurer needed to streamline intake and approvals. With Pipeline PRO, WNS Procurement provides centralized tracking, automated workflows, and 24/7 query resolution. This enabled 100% centralized project tracking and ~70% reduction in helpdesk contact volume.

Integrated with PIA+, a GenAI-Powered Procurement Intelligent Agent

These platforms are integrated with PIA+, WNS Procurement’s conversational AI-driven digital assistant. PIA+ draws on insights and data from the integrated digital suites to deliver personalized recommendations, contextual insights, and prescriptive guidance. For example, it supports:

• Category PRO with proactive recommendations to achieve category goals as well as category-specific alerts and query support
• SmartRisk PRO with contextual insights across suppliers, categories, and the entire supplier portfolio
• Pipeline PRO with regional language support for employees and suppliers.

Combining The Smart Cube with WNS Procurement’s Services to Accelerate Procurement Transformation

WNS Procurement embeds The Smart Cube digital suite into its procurement services and aims to leverage this capability in both new and existing deals. This is helping the company make its source-to-contract services more scalable and insightful while accelerating the outcomes for, and assisting clients, in:

• Shortening sourcing cycle times
• Improving compliance and governance
• Faster decision-making with real-time insights
• Building resilience against supply risk and cost fluctuations.

In today's environment of ongoing market uncertainty and heightened supply chain risks, The Smart Cube digital suite empowers clients to accelerate procurement processes and respond proactively. Leveraging extensive insights, intelligence, and real-time alerts provided by the platform, clients can enhance process efficiency, improve compliance, and effectively drive procurement transformation.