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VPS - Learning Services

Vendor Analysis

by Nikki Edwards

published on Oct 30, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes VPS' offerings and capabilities in Learning Services

Who is this Report for:

NelsonHall’s Learning Services profile on VPS is a comprehensive assessment of VPS’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of learning services and identifying vendor suitability for learning services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the learning services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of VPS’ learning services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

VPS has over 90 years of expertise in providing learning services for  ~60 clients, supporting more than one million users annually in around 141 countries and in 33 languages. V2X Inc., previously Vertex/Vectrus, is a $3.4 billion organization that provides technology and services solutions in over 200 locations worldwide for government and commercial clients, employing 15.4k people. VPS, formerly Vertex Professional Services and Raytheon Professional Services (RPS), is part of V2X’s Global Mission Training and Sustainment (GMTS) division. VPS was rebranded in January 2024, and quickly became recognizable in the marketplace, being similar to its previous RPS brand, and has gained market traction throughout 2024.

The metaverse continues to be sought as an environment for onboarding and safety training (defense clients) and showcasing clients’ products. VPS is leveraging AI/GenAI more than anticipated, notably in administrative work, training design frameworks for speedy content creation, real-time translation, and client support. It has also built a proprietary closed LLM. It will examine how GenAI can intelligently drive competitive advantage for its clients, curate relevant skills-related content, and identify new skills and content as jobs evolve.

An organization looking for innovative learning services/solutions using the latest modalities and platforms from a vendor with a history in systems engineering and working with highly sophisticated (and regulated) government/military and commercial clients in rapidly transforming sectors should consider VPS.

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