Vendor Analysis
published on Feb 09, 2022
Report Overview:
This NelsonHall vendor assessment analyzes Mphasis' offerings and capabilities in property and casualty services.
Who is this Report for:
NelsonHall’s property and casualty operation transformation profile on Mphasis is a comprehensive assessment of Mphasis’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital services and property and casualty operation transformation services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the property and casualty operation transformation sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Mphasis’ property and casualty transformation services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery locations.
Key Findings & Highlights:
Mphasis offers cognitive solutions, analytics, and platforms to support property and casualty carriers in new business setup, customer and broker management, Regulatory, data services and claims administration through BPS and BPaaS engagement models. Mphasis performs consulting assessments in each client engagement to determine the most effective solutions and process redesign to transform the carrier's operations. Mphasis develops cloud-enabled modular solutions in their NEXT Lab to support this strategy, partnering with academic and tech organizations to provide flexible implementations to carriers, partnering with AWS, Google Cloud, IMB, and others. Approximately 50% of Mphasis' client engagements involve platform implementation, including IP and partnered digital solutions. Current solution development focuses on enhancing property and casualty carriers' underwriting and claims solution capabilities.