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MCI Acquires Market Force to Expand CX Services and Platforms in Retail
Mar 25, 2024 | Mergers and Acquisitions by Ivan Kotzev
MCI Acquires EastWest BPO to Expand Offshore CX Services From the Philippines
Mar 18, 2024 | Mergers and Acquisitions by Ivan Kotzev
iCXperience Acquires Woven Assets to Expand UK CX Services
Mar 13, 2024 | Mergers and Acquisitions by Ivan Kotzev
Everise Opens 600 Agent CX Services Center in Orlando, FL
Feb 26, 2024 | New Offerings by Ivan Kotzev
One Point One Acquires ITCube to Expand in Application Development
Feb 26, 2024 | Mergers and Acquisitions by Ivan Kotzev
MCI Acquires BYC Aqua to Expand into QA Services and South Africa Delivery
Feb 19, 2024 | Mergers and Acquisitions by Ivan Kotzev
IntouchCX Acquires Beliveo to Expand Nearshore Capacity
Feb 13, 2024 | Mergers and Acquisitions by Ivan Kotzev
Covisian Acquires Esosphera to Enhance Conversational AI
Dec 13, 2023 | Mergers and Acquisitions by Ivan Kotzev
Covisian Acquires Credires to Scale Collection Services in Italy
Nov 30, 2023 | Mergers and Acquisitions by Ivan Kotzev
PE Warburg Pincus to Invest in Everise to Fund Expansion
Oct 03, 2023 | Mergers and Acquisitions by Ivan Kotzev
Discover the benefits of the Healthcare & Insurance Sourcing program
NelsonHall's Healthcare & Insurance Sourcing program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how healthcare or insurance-specific process outsourcing can be applied to your organization
- Assess the scope of healthcare and insurance processes that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your healthcare or insurance-specific functions
- Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
- Learn from the experience of other organizations in your sector that have already outsourced elements of their healthcare or insurance processes
- Keep abreast of changing delivery approaches within outsourcing of healthcare or insurance-specific processes.
It also provides expert support to healthcare and insurance process outsourcing vendors, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the healthcare and insurance marketplaces, including contract awards and new service announcements
- Understand the strategies and capabilities of potential bid partners through access to detailed healthcare and insurance process outsourcing vendor assessments.