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isolved - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Aug 09, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes isolved's offerings and capabilities in Payroll Services

Who is this Report for:

NelsonHall’s Payroll Services profile on isolved is a comprehensive assessment of isolved’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Payroll Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of isolved’s Payroll Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

isolved is a provider of human capital management (HCM), workforce management (WFM), and employee experience (EX) technology and associated services targeting small-to-medium-sized businesses (SMB) and mid-market organizations. It is dedicated to the North American market. It has five core offerings:

  • HCM software, a proprietary multi-tenant cloud platform called isolved People Cloud
  • Managed payroll services
  • Managed HR services
  • Managed Benefits Administration services
  • Professional services that include optimization.

The isolved People Cloud platform supports payrolls for ~7m client employees and ~177k U.S.-based small and medium-sized employers across all products. It processes ~$119bn of payroll and taxes for ~3.2m client employees annually. All of its payroll service clients purchase the foundation of isolved People Cloud. It has ~2.4k employees, of which ~570 are dedicated to supporting the payroll. This profile focuses on isolved's payroll services.

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