Vendor Analysis
published on Jul 26, 2021
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Report Overview:
This NelsonHall vendor assessment analyzes NICE's offerings and capabilities in intelligent automation.
Who is this Report for:
NelsonHall’s Intelligent Automation Technology platform profile on NICE is a comprehensive assessment of NICE’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Intelligent Automation Technology platforms and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Digital Transformation Technologies and Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of NICE’s Intelligent Automation Technology platform offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes NICE’s offerings and capabilities in intelligent automation.
NICE’s intelligent automation products include:
- NICE RPA: NICE’s unattended RPA suite
- NEVA: NICE Employee Virtual Attendant (NEVA) is NICE’s attended automation suite
- Automation Finder: part of NEVA, to identify processes that are suitable candidates for automation
- Desktop analytics.