Vendor Analysis
published on Oct 28, 2024
Report Overview:
This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Finance and Accounting Transformation
Who is this Report for:
NelsonHall’s finance and accounting transformation from RPA to GenAI profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of finance and accounting services with a focus on AI and GenAI capabilities and identifying vendor suitability for finance and accounting services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in finance and accounting services focusing on the GenAI capabilities.
Scope of this Report:
The report provides a comprehensive and objective analysis of Capgemini’s finance and accounting transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments with a focus on GenAI capabilities within F&A
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Capgemini has been offering finance and accounting operations for ~27 years. Capgemini grew its F&A presence in 2003 by acquiring PwC's F&A delivery centers in Krakow, Poland and Guangzhou, China. Capgemini’s finance and accounting services are part of the organization’s enterprise management services. Under the umbrella of enterprise management, intelligent finance and accounting operations is Capgemini's F&A operations offering that focuses on delivering outcomes at an enterprise level, improving efficiency and top-line growth. Capgemini's F&A offerings focus on transformation as a key element while delivering committed business outcomes, and ~95% of the F&A contracts have transformation consulting along with operations.
GenAI is a top investment priority for Capegmini and the company continues to invest in building and developing new offerings that leverage GenAI. The company has identified ~150 potential GenAI use cases for F&A. Manufacturing is one of the most significant focus industries for Capgemini's F&A offerings with a 38% share; however, the overall industry footprint is reasonably distributed. Capgemini clearly emphasizes transformation-driven F&A engagements. The company has successfully obtained combined consulting and BPS deals, with ~95% of the contracts having both consulting and BPS as scope. S/4 HANA-driven enterprise-level transformation and GenAI-driven offerings are the core growth and GTM strategy along with a focus on business outcomes and the transformation that must be part of every deal and client engagement.