Vendor Analysis
published on Dec 08, 2023
Report Overview:
This NelsonHall vendor assessment analyzes Mphasis' offerings and capabilities in Property and Casualty Operations Transformation
Who is this Report for:
NelsonHall’s P&C Operations Transformation profile on Mphasis is a comprehensive assessment of Mphasis‘ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Mphasis and identifying vendor suitability for P&C Operations Transformation RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the P&C Operations Transformation sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Mphasis‘ P&C Operations Transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Mphasis‘ offerings and capabilities in P&C Operations Transformation.
Mphasis was founded in 1998 as a multinational information technology and business process outsourcing company headquartered in Bengaluru, India. In 2016, Blackstone acquired a 56% stake in Mphasis, and in April 2021, Blackstone committed up to $2.8bn to acquire a controlling stake in Mphasis, along with Abu Dhabi Investment Authority (ADIA), and UC Investments (Office of the Chief Investment Officer of The Regents, University of California), including other undisclosed long-term investors. Mphasis offers industry services across various domains, including BFSI, hospitality, travel and transportation, healthcare, life sciences, oil and gas, public sector, hi-tech, communications, energy and utilities, logistics, supply chain, retail, and manufacturing. Mphasis has ~40 BPS clients globally with a net revenue of ~$1.7bn for FY 2023. Mphasis has ~34,000 employees that operate out of ~22 delivery centers across North America, EMEA, APAC, and LATAM regions.
Mphasis' P&C insurance business covers personal, commercial, specialty, and Lloyd’s of London. The P&C BPS insurance space globally accounts for 1% of Mphasis’ total revenue.