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WNS - P&C Operations Analytics and AI

Vendor Analysis

by Bilal Chaudhry

published on Jan 03, 2025

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Report Overview:

This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in P&C Operations Analytics and AI

Who is this Report for:

NelsonHall’s P&C Operations Analytics and AI profile on WNS is a comprehensive assessment of WNS' offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of WNS and identifying vendor suitability for P&C Operations Analytics and AI RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the P&C Operations Analytics and AI sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS’ P&C Operations Analytics and AI offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

WNS is a major global business transformation company headquartered in Mumbai, India. It offers business process management services and has ~62k employees globally. It provides services in various industries, including BFSI, healthcare, life sciences, retail, consumer products, manufacturing, travel and hospitality, shipping and logistics, and professional services. NelsonHall estimates that overall, WNS has ~600 clients globally across various industries, and that its NelsonHall-estimated net revenue for FY 2024 is ~$1.3bn.

WNS’ overall insurance business covers personal, commercial, and specialty insurance. NelsonHall estimates that WNS’ insurance space globally accounts for ~25% of its total revenue.

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