Customer Perspectives
published on Feb 01, 2024
Report Overview:
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the ESG in banking services market as well as the requirements and experiences of their peers.
Key Findings & Highlights:
NelsonHall’s ‘Transforming the Banking Industry with ESG Services’ project analyzes how professional, managed, and BPS services vendors are adapting their service approach and leveraging new technologies to take their clients on an operations transformation journey via a series of developmental stages and deliver enablement of ESG services for financial services industry operations and processes.
ESG services are vital for assisting banks to meet customer expectations, comply with emerging regulations, and meet their operational objectives in a changing socio-economic environment. ESG enablement is now highly dependent on data management technologies, with the increased incorporation of AI and analytics and agile approaches to operations and IT development.
This major NelsonHall study will be essential reading for financial institutions buying ESG services, with our in-depth analysis informing them of what they can achieve now, and, as the market changes, who the critical professional, managed, and BPS services vendors are, and what their capabilities are in detail.