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Syntel - Cognitive IT Infrastructure Management

Vendor Analysis

by John Laherty

published on May 08, 2018

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Report Overview:

This NelsonHall assessment analyzes Syntel’s offerings and capabilities in Cognitive IT Infrastructure Management.

Who is this Report for:

NelsonHall’s Cognitive IT Infrastructure Management Services Vendor Assessment for Syntel is a comprehensive assessment of Syntel’s cognitive IT infrastructure management services offerings and capabilities designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for cognitive IT infrastructure management services 
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in cognitive IT infrastructure management services sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of Syntel’s cognitive IT infrastructure management service offerings, capabilities and market and financial strength, including: 

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new  developments
  • Analysis of the profile of the company’s customer base including the  company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook. 

Key Findings & Highlights:

For CY 2017, NelsonHall estimates that Syntel's revenues were $925m. NelsonHall estimates that ~70% (~$648m) of these revenues are from IT operations, and ~20% are associated with cognitive IT infrastructure management services (~$130m). 

Syntel focuses on the provision of cognitive and intelligent automation across three key areas: 

  • IT operations (infrastructure and applications): focusing on 'always on' IT environment 
  • Modernization: accelerators to move clients from legacy datacenters, mainframes, mid-range, lower end of the virtualized spectrum, or nonflexible cloud to a cloud native environment
  • Product engineering: full stack development on cloud native platforms, DevOps, and continuous testing. 

Syntel's key IP for automation is SyntBots, a unified automation platform for managing applications and IT infrastructure, including application and infrastructure support, monitoring, and remediation. 

NelsonHall estimates that ~1k FTEs are dedicated to cognitive IT infrastructure services. 

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