Vendor Analysis
published on Jan 14, 2019
Report Overview:
This NelsonHall vendor assessment analyzes TCS' offerings and capabilities in Supply Chain Management Services.
Who is this Report for:
NelsonHall’s Supply Chain Management Services Vendor Assessment for TCS is a comprehensive assessment of TCS’ supply chain management service offerings and capabilities designed for:
- Supply chain and planning managers monitoring the capabilities of existing suppliers of supply chain services and identifying vendor suitability for outsourcing services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the supply chain services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of TCS’ supply chain management service offerings, capabilities, and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Revenue estimates
- Identification of the company’s strategy, emphasis and new developments
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.
Key Findings & Highlights:
TCS has a significant capability in SCM BPS, with ~7,800 FTEs supporting delivery across six regions, in ~21 languages. SCM BPS is a major growth opportunity within the BPS market, and as such is of increasing importance to TCS.
TCS' SCM BPS offerings include SC operations, logistics & distribution, order management, and aftermarket services:
- SC operations - demand management, SC design, SC planning, global order processing, manufacturing scheduling, replenishment, parameters monitoring, demand driven MRP, inventory optimization, data analytics, and insights reporting
- Logistics & distribution - delivery mode & logistics partner processing, warehouse coordination, transport optimization and coordination with AR, sales & logistics for POD, RR, and documentation
- Order management - quotation management, order receipt, entry & validation, credit check, inventory check, service terms coordination, and orders processing
- Aftermarket services - warranty management, spares management and return material authorization.