Vendor Analysis
published on Mar 12, 2019
Report Overview:
This NelsonHall vendor assessment analyzes Sutherlands' offerings and capabilities in Analytics BPS.
Who is this Report for:
NelsonHall’s Advances in Analytics BPS report on Sutherland is a comprehensive assessment of Sutherland’s offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of BPS and identifying vendor suitability for BPS RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Sutherland analytics offerings and capabilities, and market and financial strengths including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery sites.
Key Findings & Highlights:
Sutherland has a proprietary big data analytics and AI platform - nBAAP for real-time, interactive and batch analytics, built by the company's subsidiary Nuevora which was acquired in 2016. The company has developed functional and domain analytics accelerators organized in a suite of proprietary cognitive algorithms and tools.