Case Study
published on May 27, 2020
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Report Overview:
Who is this Report for:
This document provides an overview of the work that Infosys did for the Dubai Health Authority in its digital transformation journey, implementing Microsoft Dynamics 365.
Scope of this Report:
This provides an overview of where the demand for Microsoft Dynamics 365 is going. It also provides an analysis of an engagement did for the Dubai Health Authority, implementing D365.
Key Findings & Highlights:
Infosys’ client, the Dubai Health Authority (DHA), is the government agency overseeing the health system in Dubai, UAE. Its primary mission is to provide health services across public hospitals, specialty centers, and primary health care centers in Dubai.
In its DHA 2020 vision, DHA had four objectives:
- Deliver best-in-class CX
- Enhance patient safety
- Empower stakeholders
- Develop a connected environment.